Saira Singh

• Maintained and processed invoices, deposits, and money logs.
• Established QuickBooks accounting system to reflect accurate financial records.
• Reported financial data and updated financial records in ledgers and journals.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Developed and implemented strategies to increase client retention.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Prepared tender submissions on time, ensuring compliance with guidelines and deadlines

● Worked with cross-functional teams to collect, prepare and submit requested product/service

● Updated systems with pricing and agreements data accurately for assigned customer accounts, minimizing errors and discrepancies

● Developed precise sales margin projections through in-depth analysis of market trends and customer demand, enabling informed decision-making

● Projected sales margin through forecasting, providing reliable data

• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Solved customer challenges by offering relevant products and services.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Generated new sales leads to achieve and exceed monthly sales goals.

• Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
• Assessed credit risk and analyzed financial statements.
• Made decisions and recommendations about extending lines of credit.
• Analyzed customer data such as financial statements to determine level of risk involved for extending credit.

• Applied effective time management techniques to meet tight deadlines.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Acted as a team leader in group projects, delegating tasks and providing feedback.