Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saira Elizabeth Walters

Mississauga,Canada

Summary

  • Efficient, professional, and dependable, I am a hardworking individual with strong experience in customer service, facility upkeep, and safe work practices. Skilled in maintaining clean and organized environments, handling supplies, and supporting team operations in fast-paced settings. Known for excellent communication, reliability, and a positive attitude. Adaptable and eager to contribute to patient comfort and hospital efficiency by following established procedures and safety standards.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Dulux Paints
02.2020 - 05.2025
  • Managed daily store operations, including full opening and closing procedures.
  • Delivered customer support by handling calls and emails, addressing product inquiries, and facilitating service transactions.
  • Resolved customer concerns using strong communication skills, consistently achieving high customer satisfaction.
  • Guided customers through billing procedures, processed payments, and assisted with setting up payment options.

Server

Moxie’s
12.2018 - 08.2021
  • Managed all aspects of guest service, from greeting customers and answering menu questions to taking accurate food and beverage orders.
  • Utilized a point-of-sale (POS) system to process orders efficiently and communicate special requests to the kitchen team.
  • Delivered food and drinks to tables promptly, ensuring a positive dining experience for all guests.
  • Maintained a clean and organized dining area by clearing and resetting tables between courses and after guests departed.

Education

Health and Safety-First Aid Training -

06.2025

Practical Nursing -

Sheridan College
05.2025

Skills

  • Housekeeping & sanitation practices (cleaning, sanitizing, waste removal)
  • Supply management (ordering, stocking, distributing supplies and equipment)
  • Patient & customer service support with strong interpersonal skills
  • Safety-conscious, following all workplace and health protocols
  • Effective teamwork and communication with staff and management
  • Reliable, punctual, and flexible with ability to work all shifts
  • Proficient with digital tools (Microsoft Office, Google Workspace, Zoom, Teams)
  • Valid driver’s license & reliable transportation

Timeline

Customer Service Representative

Dulux Paints
02.2020 - 05.2025

Server

Moxie’s
12.2018 - 08.2021

Health and Safety-First Aid Training -

Practical Nursing -

Sheridan College
Saira Elizabeth Walters