Saiprasath Ramachandran

Results-driven IT professional with 9+ years of experience in Project Management, IT Operations, and Technology Consulting within Banking and Finance. Proficient in SDLC, SSIS, BI cubes, SQL, and cross-functional team leadership. Solid track record in resolving live data issues, administering overnight jobs, and developing automation scripts. Certified Associate in Project Management with postgraduate diplomas in Supply Chain and Project Management.

Dedicated and highly motivated recent graduate with a degree in Project Management, equipped with a solid academic foundation and a passion for optimizing operations and driving project success. An accomplished IT Professional with nine years of progressive experience and proven achievements spanning across Project Management, IT Operations, Technology Consulting, and Service Delivery in Banking and Finance domain. Prolific expertise in Software Development Life Cycle and Software Testing Life Cycle including requirement analysis, design, coding, testing, debugging, and maintenance. Excel in executing test scenarios, test cases, test data, and defects based on technical specifications/data design documents. Adroit in checking/reviewing the test case documents, and peer reviews in preparing test summary reports and defect summary reports. Exceptional ability to lead cross-functional teams, collaborate with clients, capture, and document complex business process flows, and translate them into written specifications for the design and development of applications. Well-developed interpersonal & communication skills and inherent ability to train & lead people to elevate Stakeholder satisfaction experience. Worked in a fast-paced technical support environment and resolved issues occurring with live data and solved it immediately. Successfully worked with cross-functional team environments, clients& employees from diversified backgrounds & geographies including the USA and UK.

3, MetLife, US, Business Analyst, 12/2016 - 07/2022, Created and delivered full sign-off project documentation starting from development and ending at post-production deliverables by working with key stakeholders to elicit information and gain agreement., Gathered Business requirements and suggested alternative solutions for complex requirements., Assisted and Conducted UAT Testing of Components of BI cubes, Ideas, and Markit EDM applications of the project., Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the JIRA and Confluence tools., Developed dashboards using the Data visualization tool Power BI for tickets involved in service now., Participating in and updating status calls with the clients regarding daily issues and updating user stories on Jira., Exhibited leadership skills by mentoring juniors and training them to be a successful asset to the team., Developed and implemented automation scripts for connectivity of websites and databases, so it reduced in Time in conducting connectivity testing manually. 2, Newton Investment Management, Business Analyst, 04/2015 - 11/2016, Gathered Business requirements for various applications and prepared documents and flow diagrams., Collaborated and communicated end-to-end with business users gathered requirements and successfully implemented it., Mentored and conducted training sessions for new team members., Prepared documentation and manuals for frequently happened issues and prepared technical flow diagrams with PowerPoint., Conducted UAT and System testing for applications involved in projects. 1, BNYM, Business Analyst, 08/2013 - 04/2015, Prepared the estimated sheet that involves the analysis, development, review, unit testing, system testing, and migration., Documented and reduced frequently occurring incidents in production support., Led rotational on-call production support for full XEA system after reductions in personnel required analysts to take on this assignment.