Sainta Monica
Mississauga,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Claims Representative
Crawford & Company
09.2021 - Current
- Examined accounts and evidence to determine integrity and accuracy of information of policy holders for the purpose of setting up new claims into the system.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Verified client information by analyzing existing evidence on file.
Training Coordinator
Ernst & Young
06.2019 - 04.2021
- Liaised between trainers and course participants.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Coordinated with the facilitators and learners to schedule, enroll and provide credit for the session attended in LMS using Service Now.
HR Executive
Wipro technologies
09.2016 - 06.2019
- Recruited and screened qualified potential employees.
- Handled incoming and outgoing mail, email to help employees with onboarding, appraisal, payroll, leave, benefits, insurance and exit related concerns.
- Worked with senior management to initiate innovations and policy changes.
Client Relation Executive
Limenzy Technologies
07.2015 - 07.2016
- Interact and associate with clients for website design and development
- Generated leads and boosted brand through professional and personal networks.
- Coached new employees on administrative procedures, company policies and performance standards.
Claims Associate
Allianz Cornhill
05.2014 - 06.2015
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Input and authorize payment and settle claims within agreed authority level, in accordance with company procedures and regulatory requirements, ensuring a high standard of customer service.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
Education
Post-Graduate Diploma - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo, ON12.2022
Post-Graduate Diploma - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo, ON12.2021
Bachelor of Engineering - Electronics And Communication
N.G.P Institute of Technology
Coimbatore, India05.2013
Skills
- Insurance Industry Experience
- Insurance Plan Verification
- Customer Relationship Management
- Mail Handling
- Conflict Management
- HRIS Management
- Office Administration
- Training Support
- Verbal and Written Communication
Timeline
Claims Representative
Crawford & Company
09.2021 - Current
Training Coordinator
Ernst & Young
06.2019 - 04.2021
HR Executive
Wipro technologies
09.2016 - 06.2019
Client Relation Executive
Limenzy Technologies
07.2015 - 07.2016
Claims Associate
Allianz Cornhill
05.2014 - 06.2015
Post-Graduate Diploma - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Post-Graduate Diploma - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Engineering - Electronics And Communication
N.G.P Institute of Technology
Similar Profiles
Kimberly BrooksKimberly Brooks
Dedicated Team Manager at Crawford & CompanyDedicated Team Manager at Crawford & Company
Maryse HaddawayMaryse Haddaway
Claims Administrative Assistant at Crawford & CompanyClaims Administrative Assistant at Crawford & Company
Tyler GloverTyler Glover
Desk Adjuster at Crawford & CompanyDesk Adjuster at Crawford & Company
Danielle MeadowsDanielle Meadows
Casualty Adjuster-Inside at CRAWFORD & COMPANYCasualty Adjuster-Inside at CRAWFORD & COMPANY
Cassandra MandapCassandra Mandap
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit