Saint Esseau
Montreal,Quebec
Summary
Enthusiastic and customer-focused Retail Associate with over a year of experience in busy retail settings. Skilled in providing great customer service, managing inventory, and meeting sales goals. Passionate about Nike’s products and brand. Looking to use my skills and experience to contribute to Nike’s retail team and improve the customer experience.
Overview
1
1
year of professional experience
Work History
Recruitment Coordinator
Recruiter
04.2024 - 08.2024
- Streamlined internal mobility opportunities by creating a transparent application process for current employees seeking new roles within the organization.
- Improved overall recruiting efficiency with regular reporting of key performance metrics to management.
- Managed relationships with external recruitment agencies for hard-to-fill positions, ensuring quality candidates were sourced promptly.
Sales Associate
Store Assiocate
10.2023 - 12.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate
Retail Associates
07.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Arts - Business
Concordia University
Montreal, QC12.2027
High School Diploma -
American Academy Casablanca
Montreal, QC06.2023
Skills
- Customer Service: Excellent interpersonal skills with the ability to engage customers and build rapport
- Sales and Upselling: Proven ability to recommend products and increase sales through effective upselling techniques
- Inventory Management: Experienced in stock organization, replenishment, and inventory tracking
- Problem-Solving: Strong analytical skills with the ability to quickly identify issues, develop solutions
- Time Management: Efficient in managing time and prioritizing tasks to handle high volumes of work
- Cash Handling: Accurate and reliable in managing cash transactions, balancing cash drawers
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working
Fashion Artist
As a fashion artist, I explore my creative passions through modeling and music. I work with various brands and personal projects, showcasing clothing and accessories in photo shoots and promotional events. In addition to modeling, I also create music that complements my artistic vision. This hobby allows me to blend fashion, art, and music, giving me a unique way to express myself and collaborate with others in the creative industry.
Timeline
Recruitment Coordinator
Recruiter
04.2024 - 08.2024
Sales Associate
Store Assiocate
10.2023 - 12.2023
Retail Sales Associate
Retail Associates
07.2023 - 09.2023
Bachelor of Arts - Business
Concordia University
High School Diploma -
American Academy Casablanca
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