Sainabou Demba
CALGARY,AB
Summary
- Hardworking individual with excellent physical health and a good work ethic.
- Self-directed responsible, patient, reliable, and able to complete the job on time.
- Excellent at taking directions, earning a good reputation from supervisors to follow through and complete work.
- Strong organizational abilities, with proven success participating in team projects and assisting as a guide to help direct others.
- Enthusiastic and reliable sales associate dedicated to providing excellent service with a smile
- Strong multi-tasking, communication, problem-solving, interpersonal and time management skills
- Highly motivated, self-starter, work well independently or within a team environment.
- Strong ability to adapt and learn quickly in any fast-paced industry
- An excellent fast learner
- An excellent ability to multi-task
- Excellent customer service skills
Overview
1
1
year of professional experience
Work History
Ballot Counter
Elections Canada
03.2024 - 07.2024
- Worked with a Deputy Returning Officer (DRO)
- Precisely tallied each vote to a given electoral party
- Assisted in filling out election related forms
- Counted the number of total votes
Sales and Customer Service Representative
Cutco Canada
06.2024 - 06.2024
- Scheduling appointments with potential customers
- Presenting Cutco products in a customer's home or online with a customer
- Filling out and submitting order forms to local office
- Reviewing sales performance, a local office manager
- Attending optional team meetings and posing suggestions that can help improve the company
Customer Service Representative
Optimum Foods
09.2023 - 02.2024
- Attended to multiple customers within work time frame
- Stacked and put away products on shelves
- Financed daily business incomes
- Persuaded customers to consider newly imported products
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Education
High School Diploma -
John G. Diefenbaker High School
Calgary, ABSkills
- Microsoft Office
- Communication
- Report Writing
- Teamwork
- Organization
- Customer Service
- Adaptability
Languages
Mandinka
Full Professional
English
Full Professional
References
Available On Request
Volunteer Experience
- YMAP Program, YMCA Calgary, 03/01/23 06/25/24Developed leadership and team working skills, Gained volunteering experience, Gained knowledge on healthy lifestyle living
- House Of David, RCCG Calgary, 01/01/22 Current Date, Babysat for children with disabilities, Assisted the community's elders with everyday duties, Took initiative and being a leader in the community, Part of the donation crew
Timeline
Sales and Customer Service Representative
Cutco Canada
06.2024 - 06.2024
Ballot Counter
Elections Canada
03.2024 - 07.2024
Customer Service Representative
Optimum Foods
09.2023 - 02.2024
High School Diploma -
John G. Diefenbaker High School
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