Saina Shahrokhi
Vancouver,BC
Summary
Responsible and detail-oriented individual with experience in customer service and strong communication and organizational skills. Seeking an opportunity to work in an administrative environment where I can apply my abilities in task management, team coordination, and professional communication to contribute to team success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Service and Cashier
Savary Island Pie Company
West Vancouver , British Columbia
03.2023 - Current
- Effectively managed the cash register and conducted transactions with accuracy
- Provided prompt and efficient customer service, enhancing customer satisfaction
- Organized and prepared products to attract customer attention
- Performed daily tasks to maintain a clean and organized work environment
Customer Service and Barista
Café Artigiano
Vancouver, British Columbia
02.2022 - 10.2022
- Welcomed customers and helped them navigate the menu, Made recommendations based on customer preferences.
- Prepared and served a variety of coffee beverages.
- Operated cash registers to process customer payments.
- Increased customer satisfaction by creating personalized drinks and engaging with customers.
Administrative Assistant
Shana Boutique
Tehran, Iran
02.2020 - 11.2021
- Managed daily administrative tasks, including scheduling, filing, and inventory organization, to support boutique operations.
- Handled phone calls, scheduled appointments, and managed emails to maintain professional communication.
- Maintained accurate records of inventory and sales transactions, contributing to efficient stock management.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
High School Diploma -
West Vancouver Secondary School
West Vancouver 06-2024
Skills
- Customer service, communication skills
- Task organization and management
- Appointment scheduling and coordination
- Business Email Management
- Computer Skills
- Attention to detail and accuracy
- Effective multitasking abilities
- Payment Processing
- Accurate data entry
- Bilingual in Farsi and English
Timeline
Customer Service and Cashier
Savary Island Pie Company
03.2023 - Current
Customer Service and Barista
Café Artigiano
02.2022 - 10.2022
Administrative Assistant
Shana Boutique
02.2020 - 11.2021
High School Diploma -
West Vancouver Secondary School
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