Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Saima Khan

Elmira,ON

Summary

Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.

Overview

6
6
years of professional experience

Work History

Senior Relationship Manager

Matrimony.com
06.2019 - 08.2022
  • A specialist role to handle the elite customer and building relationship with them.
  • Establishing a new portfolio for company and accomplishing increased sales conversions by 10%
  • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
  • Excellent verbal & written communication, fluency in regional language, Predisposition, listening skills, service orientation, Integrity.

senior territory manager

Infocom network Ltd
07.2018 - 01.2019
  • Overseeing team of field sales executives to ensure optimal performance.
  • Driving team to produce tangible revenue results.
  • Partnering with lead generation team to source and develop leads.
  • Implementing regular training sessions to enhance skills of the team.
  • Providing daily motivation to ensure sustained enthusiasm and dedication.

field sales executive

India Mart Pvt Limited
05.2017 - 05.2018
  • Identify, research, and target potential businesses to become new IndiaMART sellers.
  • Conduct in-person meetings with potential clients to explain benefits of IndiaMART platform.
  • Assist current sellers in optimizing their profiles to boost visibility and sales.
  • Maintain records of sales, revenue, invoices, and other important data.

sales manager

Nisha Tutorials
06.2016 - 04.2017
  • Overseeing lead generation team, ensuring efficient lead capture, and converting these leads into sales.
  • Partnering with educational counselors to guide parents effectively.
  • Hiring suitable team members to meet operational needs.
  • Providing regular training sessions to enhance team skills.

Education

Bachelor of Management studies - Marketing

Mumbai University
Mumbai
06.2016

Skills

    • Business Development
    • Strategic Planning and revenue expansion
    • Corporate communication
    • Team Management
      • Client relationship Management and networking
      • Goal Focused
      • Public Speaking
      • Business Strategies

Accomplishments

  • Won best employee of the month multiple time in Matrimony.com.
  • Awarded the Superstar award in Matrimony.com for achieving the target in first week.
  • Manager of the month in Tradeindia.
  • Awarded silver coin in Diwali competition of India Mart for highest no of sales in a week.
  • Setting up the entire team and work force of Nisha tutorial.

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Senior Relationship Manager

Matrimony.com
06.2019 - 08.2022

senior territory manager

Infocom network Ltd
07.2018 - 01.2019

field sales executive

India Mart Pvt Limited
05.2017 - 05.2018

sales manager

Nisha Tutorials
06.2016 - 04.2017

Bachelor of Management studies - Marketing

Mumbai University

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Saima Khan