Saima Ameena
Windsor,ON
Summary
Perceptive Employment Counselor, passionate about helping clients reach career goals. Highly skilled at assessing the employment needs of newcomers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.
Overview
8
8
years of professional experience
Work History
Employment Counselor
New Canadian Centre Of Excellence
01.2022 - 03.2024
- Matched clients to open positions based on skills and work requirements.
- Maintained detailed records of client interactions and progress, allowing for accurate tracking of outcomes.
- Established partnerships with local employers to enhance job placement opportunities for clients.
- Facilitated workshops covering essential topics such as resume writing, interviewing techniques, and job search strategies.
- Enhanced client job search success by providing comprehensive career counseling and resume revisions.
- Streamlined the job application process for clients, resulting in quicker responses from employers.
- Stayed current on labor market trends, enabling informed discussions with clients about potential career paths.
- Provided ongoing support to successfully placed clients, helping them navigate their new workplace environments.
- Assisted clients in identifying suitable employment opportunities through diligent research and networking.
- Developed personalized action plans to help clients achieve their short-and long-term career goals.
- Conducted insightful mock interviews with clients to improve their skills and confidence during real interviews.
- Collaborated closely with colleagues to address challenging cases and develop innovative solutions for client success.
- Developed career and education plans based on individual needs.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
- Designed and delivered web-based, self-directed learning materials.
Services Supervisor
MCB Bank Limited
02.2008 - 04.2014
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Education
Master of Science - Economics
Lahore College For Women University
Lahore, Pakistan06.2003
Skills
- Career Assessment
- Resume development
- Multicultural Competence
- Individualized support
- Labor Market Analysis
- Occupational Research
- Problem-solving skills
- Verbal and written communication
- Confidentiality Practices
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Employment Counselor
New Canadian Centre Of Excellence
01.2022 - 03.2024
Services Supervisor
MCB Bank Limited
02.2008 - 04.2014
Master of Science - Economics
Lahore College For Women University
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