Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Sailor Plauman

Los Angeles

Summary

Hospitality professional with extensive experience in high-volume establishments, focusing on customer service and sales excellence. Skilled in social media management and point of sale operations, driving engagement and revenue. Demonstrated success in fostering client relationships and enhancing guest experiences, leading to increased loyalty and satisfaction. Thrives in fast-paced environments, consistently achieving sales targets and delivering exceptional service.

Overview

2026
2026
years of professional experience

Work History

Hospitality Worker

Bottled Blonde
Scottsdale
08.2024 - 09.2025
  • Provided exceptional service to guests in a high-energy nightclub environment.
  • Managed beverage orders efficiently to ensure timely delivery and guest satisfaction.
  • Engaged with guests to promote special events and drink offerings effectively.
  • Did photo shoots with EEG for social media content
  • Collaborated with team members to create a welcoming atmosphere for patrons.
  • Handled cash transactions accurately while ensuring accountability at the end of shifts.
  • Processed credit card transactions using POS system accurately entering sales into register system.
  • Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Greeted customers, provided menus and answered questions about menu items.

Hospitality Worker

Common Ground East
Hampton
05.2025 - 09.2025
  • Delivered exceptional customer service to elevate guest experiences.
  • Provided attentive service in a fast-paced environment, ensuring guest satisfaction.
  • Accurately processed credit card transactions using POS system and recorded sales data.
  • Articulated detailed descriptions of champagne upon request to enhance guest knowledge.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Hospitality Worker

El Hefe Scottsdale
Scottsdale
06.2022 - 07.2024
  • Provided exceptional service to guests in a high-energy nightclub environment.
  • Developed strong client relationships to enhance customer satisfaction and loyalty.
  • Participated in social media content creative photo shoots and videos.
  • High sales on floor to win business
  • Collaborated with team members to create a welcoming atmosphere for patrons.
  • Processed high tabs with precision and reliability to avert potential future charge backs or mishaps.

Social Media Creator

Self-employeed
Scottsdale
  • Created engaging content for various social media platforms.
  • Coordinated photoshoots with photographers to create a distinct visual identity for social media platforms
  • Collaborated with videographers to develop engaging, innovative concepts for company

Education

High School Diploma -

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ

Skills

  • Sales promotion strategies
  • Customer service
  • Social media management
  • Point of sale operations
  • Client relationship management
  • Team collaboration
  • Communication skills
  • Attention to detail
  • Time management
  • Fast learner
  • Motivated

Affiliations

Pilates

Fashion

Taking pictures

Accomplishments

  • Exceeded in sales

References

References available upon request.

Timeline

Hospitality Worker

Common Ground East
05.2025 - 09.2025

Hospitality Worker

Bottled Blonde
08.2024 - 09.2025

Hospitality Worker

El Hefe Scottsdale
06.2022 - 07.2024

Social Media Creator

Self-employeed

High School Diploma -

Maricopa Community Colleges, Scottsdale Community College

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Sailor Plauman