SAI KUMAR ANKAM
London,ON
Summary
Dedicated and customer-focused professional with a bachelor's degree in computer science and engineering, seeking an Owner Experience Representative position in your company. Leveraging experience as a gas station manager and part-time security guard to provide exceptional service and support to clients, while seamlessly integrating into the bank's work culture.
Overview
2
2
years of professional experience
Work History
Gas Station Manager
Pioneer Gas Station and Convenience Store
London
01.2023 - Current
- Managed daily operations of the gas station, including inventory management, scheduling, and customer service.
- Supervised and trained staff members on company policies, procedures, and safety protocols.
- Handled cash transactions, reconciled cash drawers, and ensured accuracy in financial reporting. - Resolved customer inquiries and concerns in a prompt and professional manner, maintaining high levels of customer satisfaction.
- Implemented strategies to increase sales and drive profitability while adhering to budgetary guidelines. Conducted regular inspections to ensure compliance with regulatory standards and maintained a safe working environment.
Part-Time Security Guard
Allied Universal Security Services
London
11.2022 - Current
- Provided security services for the credit union, including monitoring surveillance systems and conducting routine patrols. Developed positive relationships with bank staff members, contributing to a cohesive work environment.
- Assisted in emergency response procedures and maintained a vigilant presence to deter potential security threats.
- Collaborated with bank personnel to address security concerns and ensure compliance with safety protocols.
- Administered first aid when necessary in accordance with training guidelines.
- Provided customer service assistance to staff and visitors in a professional manner.
Education
Post Graduation Diploma in Business Analysis -
Fanshawe College
London, ON01-2023
Post Graduation Diploma in Software and Information System Testing -
Fanshawe College
London, ON01-2022
B.Tech in Computer Science And Engineering
Lovely Professional University
05-2020
Skills
- Strong interpersonal and communication skills
- Excellent customer service
- Proficient in cash handling and financial transactions
- Keen attention to detail
- Ability to work efficiently in a fast-paced environment
- Maintaining accuracy
- Excellent organizational and multitasking abilities
- Proactive approach to problem-solving
- Understanding of risk management
- Regulatory compliance in the banking sector
- Familiarity with banking procedures and regulations
- Commitment to upholding compliance standards
- Familiarity with anti-money laundering (AML) and Know Your Customer (KYC) regulations
- Ability to adapt quickly to new technologies
- Inventory Tracking and Management
References
Available upon request
Languages
English
Professional
Hindi
Professional
Telugu
Professional
Timeline
Gas Station Manager
Pioneer Gas Station and Convenience Store
01.2023 - Current
Part-Time Security Guard
Allied Universal Security Services
11.2022 - Current
Post Graduation Diploma in Business Analysis -
Fanshawe College
Post Graduation Diploma in Software and Information System Testing -
Fanshawe College
B.Tech in Computer Science And Engineering
Lovely Professional University
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