Sai Krishna Gunni

• Streamlined operations across wholesale and retail establishments to enhance performance.
• Developed targeted marketing strategies, increasing brand visibility significantly.
• Managed staff assignments to optimize productivity throughout all teams.
• Sourced and negotiated with vendors for efficient merchandise procurement.
• Implemented pricing strategies and established credit policies to maximize profitability.
• Analyzed market trends to identify consumer demand and sales opportunities.
• Planned budgets, authorized expenditures, and monitored revenue performance closely.
• Evaluated customer service metrics to resolve issues and sustain high satisfaction levels.

Designed merchandising strategies that increased sales across various tech departments.

Achieved financial targets for photo electronics, computer services, and audio video systems.

• Managed daily operations of tech area to maintain efficiency in assigned store.
• Utilized knowledge of tech categories to elevate customer shopping experiences.
• Trained sales teams on best practices for merchandising and effective display techniques.
• Recognized local business opportunities and shared insights with district and business unit leaders.
• Created dynamic product presentations to enhance engagement in the tech area.
• Directed merchandising efforts for photo counter, photo lab, and AVS divisions.

• Supervised teams to drive enhanced sales performance in technology and furniture sectors.
• Assisted in developing annual budgets for various sales department projects and activities.
• Promoted growth initiatives for sales team members through targeted support.
• Compiled weekly reports on sales performance, showcasing successes and pinpointing missed opportunities.

Provided extensive customer support for USA and Canadian clients.

Coordinated operations for diverse client inquiries on a daily basis.

Assisted high-end users with troubleshooting issues in multimedia services.

• Managed web design, domain registration, bulk SMS services, and cloud computing inquiries.
• Streamlined client communications through email, phone, and chat platforms.
• Resolved technical challenges effectively using company software tools.
• Supported sales initiatives and back-end operations for SugarSync cloud storage solutions.

• Provided USA and Canadian customer support for various technical inquiries.
• Supported taxation setups in digital cash registers at Royal Office Products.
• Developed and prepared new devices based on specific customer requests.
• Acted as technical lead during direct client engagements.
• Facilitated achievement of sales targets for Time Warner Cable USA.
• Resolved technical support issues for Amazon Kindle users in the USA.