Sai Koushik Guturu
London,ON
Summary
Flexible, results-oriented Manager offering focused leadership and Restaurant operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building, and revenue increases.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Burger King
London, ON
07.2020 - Current
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in acceptable manner
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Maintain records of stock, repairs, sales, and wastage
- May participate in the selection of food service staff and assist in the development of policies, procedures, and budgets.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
Jr. Electrical Engineer
Sri Latha Transformers
08.2017 - 09.2019
- Identify solutions to on-site technical design problems involving electrical systems equipment
- Inspect electrical project work for quality control and assurance
- Build, calibrate, maintain, troubleshoot, or repair electrical instruments or testing equipment.
Education
Graduate Certificate - Electronics and Embedded systems development
Fanshawe college
London, ON12.2020
Bachelor's - Electrical and Electronics Engineering
Vignan's Institute of Information Technology
Visakhapatnam, India07.2017
Skills
- Project Management
- NI Multisim
- Soldering
- Embedded C
- DipTrace
- Microsoft Excel
- Microsoft Word
- Good Manufacturing Practices
- Personal Protective Equipment
- Food Safety
- Cash Management
- Organizational Ethics
- Team Oriented
- English Language
- Quality Assurance
- Food And Beverage Management
- Collaboration and Teamwork
- Anticipating Problems
- Allergy awareness
- Operations Management
- Shift Management
- Front of House Management
- Profitability Optimization
- Scheduling Staff
- Regulatory Compliance
- Inventory Management
- Restaurant Promotion
- Sales Promotion
- Managing Reservations and Large Parties
- Hiring Decisions
- Team Management
- Cost Control
- Facilities Planning
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Resolved product issue through consumer testing.
- Supervised team of 35 staff members.
Languages
English
Professional Working
Certification
- JHSC, Ontario - Health and safety certified.
Timeline
Restaurant General Manager
Burger King
07.2020 - Current
Jr. Electrical Engineer
Sri Latha Transformers
08.2017 - 09.2019
Graduate Certificate - Electronics and Embedded systems development
Fanshawe college
Bachelor's - Electrical and Electronics Engineering
Vignan's Institute of Information Technology