Summary
Overview
Work History
Education
Skills
Timeline
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Saige Murphy

newmarket,Ontario

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

2
2
years of professional experience

Work History

Server/bartender

Luna Ristorante
10.2024 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server/bartender

Franks Organic Garden
02.2023 - 03.2025
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Hostess

Montana's BBQ & Bar
11.2022 - 01.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Newmarket Highschool
Newmarket, ON
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Food safety practices
  • Performance improvement
  • Allergy awareness
  • Beverage preparation
  • Task prioritization
  • Food inspection

Timeline

Server/bartender

Luna Ristorante
10.2024 - 04.2025

Server/bartender

Franks Organic Garden
02.2023 - 03.2025

Hostess

Montana's BBQ & Bar
11.2022 - 01.2024

High School Diploma -

Newmarket Highschool

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Saige Murphy