Saige Mckenzie
Leslieville
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a server role.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Restaurant Server
Boston Pizza
08.2022 - Current
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Completed daily side work and opening and closing duties without fail.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Deli Clerk
Evergreen Co-op
01.2022 - 08.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
David Thompson High School
Leslieville, AB06-2024
Skills
- Complex Problem-solving
- Cleanliness and hygiene
- Relationship building
- POS system operations
- Dining room management
Refrences
Angela Chant
FOH Manager
Boston Pizza, Rocky Mountain House
403-559-9190
Amanda Kostesky
FOH Manager
Boston Pizza, Rocky Mountain House
403-418-7222
Timeline
Restaurant Hostess/Restaurant Server
Boston Pizza
08.2022 - Current
Deli Clerk
Evergreen Co-op
01.2022 - 08.2022
High School Diploma -
David Thompson High School
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