SaifAllah Mehdi
Allied Properties REIT
Montréal
5
Languages
1
Certification
23
years of professional experience
Results-driven professional with experience building and maintaining strong client relationships to drive retention, growth, and satisfaction. Skilled at managing complex client portfolios, identifying upsell opportunities, and acting as the trusted point of contact between clients and internal teams. Known for clear communication, problem-solving, and delivering measurable results, in fast-paced multilingual environments across multiple industries. Looking to establish a professional career in a permanent position, within a reputable establishment that guarantees stability and growth.
Work History
Building Technician
4 YearsBuilding Operator
4 Years 10 MonthsE-Commerce & Online-Marketing Expert
4 MonthsAccount Manager / E-Commerce & Online-Marketing Expert
1 Year 1 MonthSenior Technical Support Agent
1 Year 5 MonthsAccount Manager for French & Canadian Markets
11 MonthsGlobalization Specialist / Translator (Arabic – English – French)
1 Year 1 MonthCustomer Service Manager
1 Year 1 MonthFlight Attendant
1 Year 7 MonthsTravel Agency Tour Leader
10 MonthsCustomer Service Agent / Coach / Onboarding Trainer
5 Years 4 MonthsEducation
- Specialization Certificate in Busines Start-up
- International Commerce & Sales-Management
non-graduate
Skills
Account Management | Client Relationship Building
Retention & Growth | High Level Customer Service | B2B & B2C Sales & Support | Product Promotion
Marketing & Sales Strategy | Stakeholder Communication | Contract Negotiation | CRM | Reporting | Building' Systems Management | Problem Resolution | Cross-functional Collaboration | Work Well Independently & Within A Team | Fluency In Arabic
English & French | Empathy | Integrity |
Certification
- Trauma Secours Inc., August 2025, Montréal, Québec, Canada - First Aid & Cardiopulmonary Resuscitation At The Workplace
- Allied Properties Reit', September 2023 Montréal, Québec, Canada - Continued training in “Management, Coaching & Leadership
- MailChimp University, November 2016 – February 2017, Atlanta, Georgia, United State - Continued training in : People & Human Ressources Management | How To Be A Better Leader : Influencing without authority at the workplace | Creating A Culture Of Feedback | Understanding & Contributing To Employees Performance & Motivations | Conflict Management At The Workplace |
- Fly-Emirates Airline’ Aviation College, Dubai, United Arab Emirates: August – September 2010 : Customer Service Training in “Excellence In Providing Service" | May 2010 – August 2010 : Aircraft qualification training in “Safety & Security Procedures In Civil Aircrafts” | April 2010 : Certification in “First Aid and Cardiopulmonary Resuscitation”
- Téléperformance Academy – The Bouygues Telecom Operations, Tunis, Tunisia & Paris, France : June 2007 - Module in “Team Management & Conflict Resolution At The Workplace" | March 2005 : Customer Service Training : “Dealing With Difficult Customers | January 2004 : Module in “Sales & Marketing Methods & Techniques”
Languages
Arabic (Fluent)
Native or Bilingual
English (Fluent)
Native or Bilingual
French (Fluent)
Native or Bilingual
Italian (Basic)
Elementary
Spanish
Elementary
Timeline
Building Technician
Allied Properties REIT
08.2022 - CurrentRead More
Building Operator
Franstores for Choice Properties REIT
10.2017 - 08.2022Read More
E-Commerce & Online-Marketing Expert
Freelance
08.2017 - 12.2017Read More
Account Manager / E-Commerce & Online-Marketing Expert
MailChimp
06.2016 - 07.2017Read More
Senior Technical Support Agent
MailChimp
01.2015 - 06.2016Read More
Account Manager for French & Canadian Markets
VMware
02.2014 - 01.2015Read More
Globalization Specialist / Translator (Arabic – English – French)
VMware
01.2013 - 02.2014Read More
Customer Service Manager
Quaintance-Weaver Hotels & Restaurants
12.2011 - 01.2013Read More
Flight Attendant
Fly Emirates Airline
03.2010 - 10.2011Read More
Travel Agency Tour Leader
Jet-Tours now Thomas Cook
03.2009 - 01.2010Read More
Customer Service Agent / Coach / Onboarding Trainer
Téléperformance for Bouygues Telecom
10.2003 - 02.2009Read More
École Supérieure de Commerce
from International Commerce & Sales-Management
Read More
École Des Métiers De L'informatique, Du Commerce Et De L'Adm
from Specialization Certificate in Busines Start-up
Read More