Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
References
Languages
Timeline
Generic

Saif Ali Kalyar

Saskatoon,SK

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

SALES SPECIALIST

RONA+
10.2017 - Current
  • Develop sales strategies and maintain high productivity levels
  • Negotiate sales contracts and oversee new sales orders
  • Conduct sales meetings with clients to provide knowledge about products
  • Regularly report on sales and provide recommendations for product improvements
  • Prepare requisition orders to replenish commercial and residential products
  • Resolve difficult issues related to miss/lost/damage with our vendors/manufactures
  • Collaborate with vendors/manufactures to obtain Return Merchandise Authorizations
  • Follow up and resolve issues related to purchase and sales orders as well as return purchase and return orders
  • Prepare and maintain purchasing files, reports, and price lists
  • Calculate the cost of orders and charge or forward invoices to appropriate accounts
  • Monitoring client portfolios to ensure these meet their progress and target requirements
  • Actively listen and engage clients in conversation to understand their needs and resolve them immediately
  • Handling and balancing cash every other day towards the end of the shift
  • Develop and present commercial and residential product quotations to customers
  • Solve technical problems and generate customer solutions as a value-added supplier
  • Demonstrate success in a target-based performance environment, as well as contribute positively to the team-oriented work environment, and exceed sales targets every day
  • Conduct weekly cycle counts and manage on-hand inventory to maintain optimal stock levels
  • Performing all day-to-day duties with safety measurements
  • Equipment training: Forklift
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Motivated, trained, and disciplined employees to maximize performance.

Education

Bachelor of Commerce - Management

UNIVERSITY OF SASKATCHEWAN – EDWARDS SCHOOL OF BUSINESS
Saskatoon, SK
06.2023

Skills

  • Multi-tasking
  • Verbal and written communication
  • Strong Interpersonal and Customer Service Skills
  • Sales Expertise, exceeding sales targets daily
  • Financial literacy, and banking knowledge
  • Client Relations
  • Upselling and Cross Selling
  • Proficient in Microsoft Office and Programming Languages
  • Strong Analytical Skills
  • Organizational Skills and Soft Skills
  • Time Management
  • Team Leadership

Websites

Volunteer Experience

Facility Director, Saskatchewan cricket Associate (SCA), Saskatoon, SK, 01/2018 – 12/2022, Planned events and created programs for youth., Organized youth cricket training course every weekend., Organized sports activities such as (PSL, Tri-nations, six-a-side).

References

Available upon request

Languages

English
Full Professional

Timeline

SALES SPECIALIST

RONA+
10.2017 - Current

Bachelor of Commerce - Management

UNIVERSITY OF SASKATCHEWAN – EDWARDS SCHOOL OF BUSINESS

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Saif Ali Kalyar