Saif Aldeen Jamal al-daoud
Surrey,BC
Summary
Self-motivated with excellent verbal and written communication skills and strong computer, Dynamic communicator who consistently exceeds goals and company expectations. Highly ambitious in Marketing with a background in advertising, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service and Sales
Layan Intranational trading. DXN Jordan. (Jordan)
08.2019 - 04.2022
- Handled calls promptly and with courteous professionalism
- Maintained working knowledge of products, accounts, representatives, tools and systems
- Processed orders, service requests and applied information to customers
- Completed call documentation while speaking with customers
- Developed technical and mechanical proficiency to assist customers and field staff with service issues
- Answered in-depth questions about company offerings, service policies and benefits of each plan
- Navigated multiple computer systems expertly to handle customers' sales and service needs
- Researched client requests to create best possible solutions for diverse needs
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
Bussniss Development Specalits
CSC Beyond for computer services (Qatar)
04.2019 - 08.2019
sales and social media
AqarCircle Co. for Property Search (Jordan)
01.2017 - 04.2018
Content Editor
Baaz Co.
11.2017 - 01.2018
mobile sales
New line Co. (Jordan)
08.2014 - 06.2015
Education
Bachelor degree in Marketing -
Middle East University
01.2016
Information management (IT)
Al-Bayan High school
01.2012
Skills
- Problem Solving
- Team Work
- Bilingual: Arabic, English
- Interpersonal Skills
- Critical Thinker
- Good Listener
- Microsoft Office Platform
- Quick and Fast Learner
- Effective Customer Communication
- Work Under Pressure
- Self Motivated
- Networking SkillsProblem-Solving
- Solving Customer Concerns
Certification
- Social Media Strategy
- Social Media class work
- Tactical Marketing Course
- English Speaking Course
Personal Information
- Marital Status: single
- Title: MARKETING AND BUSSSNISS DEVELOPMENT
- Date of Birth: 04/04/94
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Customer Service and Sales
Layan Intranational trading. DXN Jordan. (Jordan)
08.2019 - 04.2022
Bussniss Development Specalits
CSC Beyond for computer services (Qatar)
04.2019 - 08.2019
Content Editor
Baaz Co.
11.2017 - 01.2018
sales and social media
AqarCircle Co. for Property Search (Jordan)
01.2017 - 04.2018
mobile sales
New line Co. (Jordan)
08.2014 - 06.2015
Bachelor degree in Marketing -
Middle East University
Information management (IT)
Al-Bayan High school
- Social Media Strategy
- Social Media class work
- Tactical Marketing Course
- English Speaking Course
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