Saif Aldeen Jamal al-daoud
Surrey,BC
Summary
Self-motivated with excellent verbal and written communication skills and strong computer, Dynamic communicator who consistently exceeds goals and company expectations. Highly ambitious in Marketing with a background in advertising, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service and Sales
Layan Intranational trading. DXN Jordan. (Jordan)
2019.08 - 2022.04
- Handled calls promptly and with courteous professionalism
- Maintained working knowledge of products, accounts, representatives, tools and systems
- Processed orders, service requests and applied information to customers
- Completed call documentation while speaking with customers
- Developed technical and mechanical proficiency to assist customers and field staff with service issues
- Answered in-depth questions about company offerings, service policies and benefits of each plan
- Navigated multiple computer systems expertly to handle customers' sales and service needs
- Researched client requests to create best possible solutions for diverse needs
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
Bussniss Development Specalits
CSC Beyond for computer services (Qatar)
2019.04 - 2019.08
sales and social media
AqarCircle Co. for Property Search (Jordan)
2017.01 - 2018.04
Content Editor
Baaz Co.
2017.11 - 2018.01
mobile sales
New line Co. (Jordan)
2014.08 - 2015.06
Education
Bachelor degree in Marketing -
Middle East University
01.2016
Information management (IT)
Al-Bayan High school
01.2012
Skills
- Problem Solving
- Team Work
- Bilingual: Arabic, English
- Interpersonal Skills
- Critical Thinker
- Good Listener
- Microsoft Office Platform
- Quick and Fast Learner
- Effective Customer Communication
- Work Under Pressure
- Self Motivated
- Networking SkillsProblem-Solving
- Solving Customer Concerns
Certification
- Social Media Strategy
- Social Media class work
- Tactical Marketing Course
- English Speaking Course
Personal Information
- Marital Status: single
- Title: MARKETING AND BUSSSNISS DEVELOPMENT
- Date of Birth: 04/04/94
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Customer Service and Sales
Layan Intranational trading. DXN Jordan. (Jordan)
2019.08 - 2022.04
Bussniss Development Specalits
CSC Beyond for computer services (Qatar)
2019.04 - 2019.08
Content Editor
Baaz Co.
2017.11 - 2018.01
sales and social media
AqarCircle Co. for Property Search (Jordan)
2017.01 - 2018.04
mobile sales
New line Co. (Jordan)
2014.08 - 2015.06
Bachelor degree in Marketing -
Middle East University
Information management (IT)
Al-Bayan High school
- Social Media Strategy
- Social Media class work
- Tactical Marketing Course
- English Speaking Course
Similar Profiles
Motasem Al ShalabiMotasem Al Shalabi
RAN Optimization Professional Engineer at Jordan Mobile Telephone Services - Zain JordanRAN Optimization Professional Engineer at Jordan Mobile Telephone Services - Zain Jordan
Julie S RavstenJulie S Ravsten
Certified Public Accountant at Jordan & Company, CharteredCertified Public Accountant at Jordan & Company, Chartered
Linda JordanLinda Jordan
Nurse Attendant at John JordanNurse Attendant at John Jordan