Saif Khayyam
Ajax,ON
Summary
Focused individual actively seeking opportunity to apply 7+ years of experience to a new role. Bringing excellent organizational skills, people skills and the ability to handle heavy workloads to grow with a supportive team.
Overview
7
7
years of professional experience
Work History
Business Analyst
TORONTO WATER AND AIR
Toronto, ON
10.2023 - Current
- Developed financial models and forecasts to support business decisions.
- Performed cost-benefit analysis of proposed changes to business processes.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Developed innovative, fact-based and achievable strategies and operating models based on evaluations.
- Collected, tracked and evaluated current business and market trend data.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Insurance Advisor
TD CANADA TRUST
Toronto, ON
02.2018 - 07.2020
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Communicated with clients by phone and email to answer questions and offer services.
- Employed assumptive sales techniques to efficiently close and process sales.
- Responded to customer inquiries and problems to promote great service.
- Analyzed customer needs and provided best options, upselling products and services.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Prepared proposals and conducted closing interviews to increase insurance sales.
- Maintained detailed knowledge of popular national and regional insurers to efficiently compile suggestions for clients.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
Administrative Manager
LOVE MUSIC INITIATIVE
Toronto, ON
01.2017 - 03.2019
- Identified and solved problems to enhance management and business direction.
- Managed corporate digital marketing activities and handled e-newsletters, website and social media accounts. This saved the company money in outsourcing for promotion.
- Conducted B2B Sales with selling the Love Music curriculum to schools and businesses using active listening skills, product knowledge and exceptional customer service skills.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications. This helped keep the company more organized and efficient.
- Conducted interview sessions with principals of TDSB, TCDSB & Durham Region schools to introduce our curriculum to be taught and funded as a credit course or after-school program throughout the school year.
- Tripled the online following on various social media platforms including Facebook (Meta), Instagram, Twitter with consistent posts and engaging content 3 times a day which directly affected growth in sales.
Education
Foundations of Cyber Security Certificate - Information Systems Security
Google
Online Course CompTIA03-2024
Bachelor of Commerce - Marketing
University of Ontario Institute of Technology
Oshawa, ON06-2018
Skills
- Reliable and Consistent
- Customer Service
- Planning & Organizing
- Concise Time Management
Accomplishments
LEADERSHIP EXPERIENCES DJ/ENTREPRENEURSHIP
• Performed for the government officials of Egypt & Uganda including Deputy Prime Minister Nakadama, Ambassador Walusimbi, Mayor Ken Hewitt & many more high profile clients proving my professionalism and punctuality time and time again.
• Fostered successful collaborations with organizations such as the Canadian Society of Cinematographers and North York Arts, and corporate giants like TD Canada Trust, RBC, Belair Direct, enhancing their events with tailored DJ services
• Spearheaded DJ workshops across the Greater Toronto Area in partnership with the Toronto District School Board, inspiring and educating thousands of students
• Showcased versatile DJ skills at high-profile venues like Toronto City Hall and Arcadian Court, drawing large crowds and enhancing event atmosphere at numerous clubs, lounges, and banquet halls across Canada
References
- Benjamin De Graaf - CEO of Love Music Initiative - 6474385395
- Andrew Watkins - Head of Management for Freeman Audio Visual - 6472317046
- Hamza Hussain - TD Sales Representative - 6477459605
- Sana Khan - TD Bank IT Representative - 6472207836
- Alex Hong - Toronto Water & Air - 6477189868
Timeline
Business Analyst
TORONTO WATER AND AIR
10.2023 - Current
Insurance Advisor
TD CANADA TRUST
02.2018 - 07.2020
Administrative Manager
LOVE MUSIC INITIATIVE
01.2017 - 03.2019
Foundations of Cyber Security Certificate - Information Systems Security
Google
Bachelor of Commerce - Marketing
University of Ontario Institute of Technology
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