Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Saif Alshawaf

London,ON

Summary

Dependable fast learner with a strong work ethic, bringing a 4.0 GPA and 3 years of experience in computer programming, metal working, fast food and retail sales. When I’m focused on a program, I can spend hours designing it without feeling anything but thrilled. I helped bring my code to life at my high school’s robotics team where I could use lathes, mills, and other machinery to perfect the metal parts our team needed. My experience in restaurant positions taught me to thrive under pressure and excel in fast-paced, team-based environments. Finally, as a sales associate I also enjoy working with customers, ensuring I leave a smile on each face I assist, with a proven history of creating returning customers, and efficiently resolving conflicts.

Overview

3
3
years of professional experience

Work History

Merchandiser

Costco
London, ON
07.2024 - Current
  • Regularly monitored store shelves to ensure product availability, restocking as needed and maintaining an engaging shelf appearance.
  • Helped customers locate desired items and assisted with carrying heavy loads.

Crew Trainer

McDondald’s Canada
London, Ontario
09.2021 - 06.2024
  • Conducted training sessions with new hires, providing them with an overview of company policies and procedures.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Led both kitchen and front crew teams during peak business hours in a fast paced environment.
  • Unloaded incoming shipments and placed store products onto designated inventory spots.

Sales Associate

Gap Canada
London, ON
06.2022 - 09.2023
  • Greeted customers and provided exceptional customer service by making personal connections and representing the store’s brand.
  • Assisted customers with product selection, prices, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

Sir Wilfrid Laurier Secondary School
London, ON
06-2024

Skills

  • Manufacturing processes and machine operation
  • Java programming
  • Complex problem-solving abilities
  • Customer service and conflict resolution
  • Team leadership and supervision
  • Retail merchandising
  • POS systems and cash handling
  • Opening and closing processes
  • Cleaning and sanitation
  • Interpersonal communication

Affiliations

  • Participated in the regional DECA business case study competition and qualified for provincials
  • Demonstrated problem solving and communication skills by presenting a solution to a case study involving a customer service dilemma in the provincial DECA business case study competition

Timeline

Merchandiser

Costco
07.2024 - Current

Sales Associate

Gap Canada
06.2022 - 09.2023

Crew Trainer

McDondald’s Canada
09.2021 - 06.2024

High School Diploma -

Sir Wilfrid Laurier Secondary School
Saif Alshawaf