Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Saif Muftah

Toronto,ON

Summary

I am a business student who has an eye for perfection setting the bar higher is what I attain on a daily basis I am quickly productive and very pleasant to work with as I would describe Myself as a social being. I am pursuing My education at York University in the Business and Society program after completing three years of an advanced diploma in Business Administration at George Brown College in December 2020. Because of my education, I have initial applied experience in comprehensive business basics including marketing, operation, accounting, financing, and management skills. My strengths are education, the ability to work within a team or independently, and the ability to work under pressure.

Overview

5
5
years of professional experience

Work History

Assistant

Array Marketing
10.2020 - 07.2021
  • Assisted manager in all aspects of business operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel

Uber Driver

Uber Greenlight Hub
08.2018 - Current
  • Provided excellent customer service, ensuring passenger comfort and safety.
  • Maintained an average rating of 4.9 out of 5 over 4000 rides.
  • Used GPS and local knowledge to navigate optimal routes in a timely manner.
  • Managed vehicle upkeep, including regular cleaning and maintenance.
  • Resolved conflicts calmly and professionally, resulting in customer satisfaction.
  • Practiced defensive driving techniques to ensure passenger safety and reduce incidents.
  • Adapted to various weather and traffic conditions to ensure safe and efficient rides.
  • Consistently recognized by riders for professionalism and punctuality.
  • Delivered goods and products to customer on time and in excellent condition.

Education

B.A, Business And Society - The Firm & Organization And Global Economy Stream

York University
Toronto, ON
04.2024

Advanced Diploma - Business Administration Graduated in

George Brown College
Toronto, ON
12.2020

Ontario College Certificate - Completion of English For Academic Purpose Program

George Brown College
Toronto, ON
12.2017

Level Achieved: Advanced - English As A Second Language

Kaplan International Languages
Toronto, ON
06.2016

Bachelor of Economics Honours - Completed 72 Credits Towards A BE in Economics

University of Benghazi
Benghazi
04.2015

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong communication skills, both written and verbal
  • Excellent problem-solving and critical-thinking abilities
  • Detail-oriented with exceptional organizational skills
  • Team management and collaboration
  • Decision-making and problem-solving in team environment
  • Ability to work independently and in team
  • Ability to build and maintain relationships
  • Fast learner and good listener

Volunteer

Young Street Mission (YSM) Volunteer (Since July, 2023)

YDT Donations Sorter & Retail Support Volunteer and Kitchen Assistant /Food Prep. 

  • Assist with the role of sorting donation items at Double Take - and ensure disinfection of items as well as cleanliness Helping to move furniture within the warehouse and the store as needed
  • Help to move around of donations and helping in other ways as needed with the store and warehouse team
  • Assist with preparing (chopping vegetables, cutting meat, and assist with collecting dishes from the main program area, if needed
  • Main duties include tidying the store, running go-backs to the appropriate sections from the checkout, change rooms and other areas
  • Greet customers, make eye contact when they enter or when walking the store
  • Very short conversations with staff when on the sales floor, because the customers are our first priority
  • Assist customers to find items as requested and ask store staff for help with customer questions if you don’t know the answer
  • Help with taking donations from the front to the back room to be sorted when necessary
  • Be prepared for customers who may be agitated or disturbed and assist by calmly alerting the staff and or the security guard to the situation


Timeline

Assistant

Array Marketing
10.2020 - 07.2021

Uber Driver

Uber Greenlight Hub
08.2018 - Current

B.A, Business And Society - The Firm & Organization And Global Economy Stream

York University

Advanced Diploma - Business Administration Graduated in

George Brown College

Ontario College Certificate - Completion of English For Academic Purpose Program

George Brown College

Level Achieved: Advanced - English As A Second Language

Kaplan International Languages

Bachelor of Economics Honours - Completed 72 Credits Towards A BE in Economics

University of Benghazi
Saif Muftah