Saied Hasan Tonmoy
Regina,SK
Summary
Accomplished culinary professional specializing in recipe adherence and menu planning, refined at Opus Restaurant. Exhibits strong leadership in resolving customer complaints and coordinating staff, achieving 100% satisfaction rate. Established history in high-volume production and culinary innovation, delivering exceptional dining experiences through superior time management and multitasking.
Overview
8
8
years of professional experience
Work History
Night Auditor
Sleep Inn Regina East
Emerald Park, Saskatchewan
03.2025 - Current
- Maintained a secure environment for the protection of guests' property and assets.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
Cook
Trifon’s Pizza
Regina, SK
03.2024 - 12.2024
- Monitored stock levels of food items and ordered more when necessary.
- Resolved customer complaints regarding food quality or services provided.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Cook
Fancy Fork
Emerald Park, Saskatchewan
01.2023 - 11.2023
- Monitored stock levels of food items and ordered more when necessary.
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Organized storage areas for efficient usage of space.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
Chef De Partie
Opus Restaurant
Toronto, Ontario
07.2021 - 12.2022
- Successfully made my own falafel recipe for 100 guests at a corporate event.
- Made special baby chicken for Valentine's Day, and sold out all 60 orders.
- Created more than 20 recipes for the restaurant, and successfully managed to make our guests feel happy.
- Responded quickly and efficiently to any customer complaints regarding food quality or service.
- Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
- Checked finished plates before they were served to guests, making sure all components met quality standards.
Customer Service Manager
Dollar Mart
Toronto, Ontario
02.2018 - 12.2021
- Becoming a Customer Service Manager in just six months after joining as a customer service representative.
- Worked with local people and took their opinions for business growth.
- I shared my own network to buy clothing items from Bangladesh at a cheap price.
- Developed and implemented strategies for providing an excellent customer service experience.
- Ensured prompt resolution of customers' inquiries via phone, email, or chat support channels.
Line Cook
Don Alfonso 1890 - Michelin Star Restaurant
Toronto, ON
03.2020 - 06.2021
- Maintained strict adherence to recipe specifications for all dishes prepared.
- Monitored freshness and rotation dates to uphold quality assurance standards.
- Organized storage area for quick access to essential items.
- Operated kitchen appliances, including blenders, ovens, grills, and mixers.
- Collaborated with management to achieve budget targets while ensuring high quality.
- Executed basic knife skills, including dicing onions and slicing meats.
- Conducted routine maintenance checks on equipment for optimal functionality.
- Addressed customer complaints promptly to enhance dining experiences.
Education
Post Secondary Degree - Business
Canadore College of Applied Arts And Technology
North Bay, ONDiploma - Hospitality Management
Evergreen College
Mississauga, ONAdvanced Diploma - Hospitality Management
American Hotel & Lodging Educational Institute
Orlando, FLSkills
- Food safety and quality assurance
- Recipe adherence and menu planning
- Inventory and budget management
- Customer complaint resolution
- Kitchen equipment operation
- Time management and multitasking
- Staff coordination and training
- Culinary creativity and high-volume production
Licenses, Certificates & Training
- WHMIS
- Worker Health & Safety Awareness
- Serve It Right
- CannaSell SK
Timeline
Night Auditor
Sleep Inn Regina East
03.2025 - Current
Cook
Trifon’s Pizza
03.2024 - 12.2024
Cook
Fancy Fork
01.2023 - 11.2023
Chef De Partie
Opus Restaurant
07.2021 - 12.2022
Line Cook
Don Alfonso 1890 - Michelin Star Restaurant
03.2020 - 06.2021
Customer Service Manager
Dollar Mart
02.2018 - 12.2021
Post Secondary Degree - Business
Canadore College of Applied Arts And Technology
Diploma - Hospitality Management
Evergreen College
Advanced Diploma - Hospitality Management
American Hotel & Lodging Educational Institute