Saido Mayow
Niagara Falls,ON
Overview
2026
2026
years of professional experience
Summary
Dynamic and reliable Sales Assistant with a proven track record at Suqaar Restaurant. Skilled in cash handling and customer service, I excel in relationship building and stock management. Known for my strong communication skills, I consistently enhance customer experiences and contribute to team success.
Work History
Sales Assistant
Suqaar Restaurant
04.2025 - Current
- Maintained organized sales floor, restocking merchandise and enhancing visual appeal.
- Processed transactions accurately using point-of-sale systems and managed cash register operations.
- Collaborated with team members to achieve daily sales targets and promote teamwork.
- Handled customer inquiries and resolved issues promptly, improving satisfaction rates.
- Supported inventory management by tracking stock levels and conducting regular audits.
- Participated in training sessions to learn about products and improve sales techniques.
- Created engaging displays to highlight promotions, increasing customer interest and engagement.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established rapport with customers using active listening and interpersonal skills.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Implemented customer feedback system to identify and address areas for improvement.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Monitored sales trends to advise management on potential inventory adjustments.
- Organized in-store promotions to increase awareness of new product lines.
- Collaborated with team members to achieve sales targets and improve store performance.
Dishwasher and Busser and Waiter
Falls Manor Restaurant
2023 - 2024
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dirty dishes, utensils, and cookware efficiently for cleaning.
- Monitored water temperature and chemical concentrations to ensure safe dishwashing processes.
- Assisted in maintaining a clean and organized kitchen environment by disposing of waste properly.
- Collaborated with kitchen staff to streamline workflow during peak service times.
- Trained new team members on proper dishwashing techniques and safety protocols.
- Implemented best practices for equipment maintenance to reduce downtime and improve efficiency.
- Conducted regular inventory checks on cleaning supplies to ensure adequate stock levels were maintained.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Inspected dishwashing equipment and reported issues to supervisor.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
Education
High School Diploma -
Stamford Collegiate
Niagara Falls, ONSkills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Cash register operation
- Customer needs assessment
- Product merchandising
- Strong communication and interpersonal skills
- Friendly and helpful
- Customer service
- Reliable and responsible
- Customer assistance
- Honest and dependable
- Team cooperation
Languages
English
Full Professional
Somalia
Native or Bilingual
Timeline
Sales Assistant
Suqaar Restaurant
04.2025 - Current
Dishwasher and Busser and Waiter
Falls Manor Restaurant
2023 - 2024
High School Diploma -
Stamford Collegiate
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