Saidi Miguel

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Organized discovery materials efficiently during pre-trial phases of cases which led to expedited resolution processes.
• Streamlined case preparation for successful results through meticulous organization of exhibits, pleadings, and other materials.
• Maintain up-to-date knowledge of court rules and procedures by regularly reviewing relevant resources, ensuring compliance with all regulations during case preparation.
• Supported trial preparation efforts with efficient document production and assembly tasks, leading to more organized presentations in court.
• Coordinated schedules and appointments for attorneys, maximizing their time management and productivity.
• Managed incoming mail effectively by promptly distributing correspondence to appropriate parties within firm.
• Scheduled and made appointments

• Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
• Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
• Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
• Introduced students to positive and creative outlets such as drawing and poetry.
• Strengthened leadership abilities in youths by providing opportunities for them to take on responsibilities within group activities or projects.
• Helped clients navigate social services system and access needed resources.
• Managed cases of unhoused clients receiving social or community service support.

• Maintained safety and security by overseeing students in recess environments.
• Supported classroom maintenance and upkeep, organizing books and materials.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.