Customer-oriented sales professional with 3 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Sales Representative
American Eagle Outfitters Inc
Toronto, ON
05.2023 - Current
Offered customer advice and assistance, paying attention to what best fits their needs and interests them
Successfully employed up-selling techniques to enhance customer transactions, ultimately contributing to a 15% increase in average transaction value and effectively achieving sales goals
Trained and mentored new sales representatives
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Applied good judgment and decision-making skills
Offered each retail customer top-notch, personal service to boost sales and customer satisfaction
Monitored Sales Floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Marketing Assistant
Petiti Lifestyle & Co Limited
Lagos
01.2020 - 12.2022
Compiled product, market, and customer data to generate informed sales and profit projections
Implemented targeted marketing strategies that resulted in a notable 25% Increase in customer engagement
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings
Conducted thorough research to construct creative and fresh ideas
Generated leads through phone calls, zoom calls, emails, and face-to-face interactions
Created Engaging content for Facebook, Instagram and Tik-Tok
Proactively engaged in targeted marketing strategies to open new accounts, resulting in a notable expansion of the customer base and increased market reach
Maintained documentation, detailing assignments, in-progress work, and completed project milestones.
Associate Consultant / Accountant
Nolands Professional Services
Lagos
01.2020 - 12.2022
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, cash, and banking reconciliations
Evaluated and improved financial records to make important business decisions
Managed Over 20 Clients Per week
Instrumental in opening new accounts through strategic initiatives, contributing to the expansion of clientele and overall business growth
Compiled research data and gave professional presentations highlighting finds and recommended optimizations
Conducted audits to improve office logistics practices and procedures
Provided Professional services and support in a dynamic environment
Utilized effective communication and presentation skills to successfully conduct zoom meetings, fostering client relationships and contributing to the acquisition of new accounts
Provided advice, made recommendations, and implemented problem-solving strategies when business needed to re-energize.