Saida Makbell salehe
Markham,ON
Summary
Dedicated housekeeping professional with a strong background in hospitality, notably at Golden Tulip Hotel. Proven expertise in maintaining cleanliness and sanitation, enhancing guest experiences through effective teamwork and exceptional customer service. Skilled in bathroom cleaning and time management, consistently ensuring high standards of cleanliness and guest satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Golden Tulip Hotel
02.2022 - 05.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Janitor
Spiknspan
11.2020 - 01.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Guest Room Attendant
Holiday Inn Express Hotel Suites
12.2018 - 07.2020
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
Cleaner
Hotel Sleepway
05.2016 - 05.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma -
Mnazimmoja Secondary School
Dar Es Salaam Tanzania10-2011
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Hospitality background
- Customer service-focused
Certification
customer service and cashier certifications
Timeline
Housekeeper
Golden Tulip Hotel
02.2022 - 05.2023
Janitor
Spiknspan
11.2020 - 01.2022
Guest Room Attendant
Holiday Inn Express Hotel Suites
12.2018 - 07.2020
Cleaner
Hotel Sleepway
05.2016 - 05.2018
High School Diploma -
Mnazimmoja Secondary School
Similar Profiles
HENRIETTA BOAKYEHENRIETTA BOAKYE
Relationship Manager at LANCASTER HOTEL ACCRA (FORMER GOLDEN TULIP HOTEL))Relationship Manager at LANCASTER HOTEL ACCRA (FORMER GOLDEN TULIP HOTEL))
IDOWU ODEYALEIDOWU ODEYALE
General Cleaner at GOLDEN TULIP HOTEL IBADANGeneral Cleaner at GOLDEN TULIP HOTEL IBADAN
William FalconeWilliam Falcone
Chef at Golden Tulip HotelChef at Golden Tulip Hotel
Eliza YuenEliza Yuen
Architectural Technologist at Permit WorksArchitectural Technologist at Permit Works
Marina Alexandra ShafikMarina Alexandra Shafik
Community Programs Assistant at City of MarkhamCommunity Programs Assistant at City of Markham