Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Said Jama

Surrey,Canada

Summary

Enthusiastic retail professional with hands-on experience in customer service, visual merchandising, and sales. Looking to contribute to a dynamic team where I can use my communication skills and retail knowledge to drive sales and create memorable customer experiences. Passionate about delivering service that reflects both professionalism and genuine care for each customer.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Urban Behaviour
Surrey, Canada
01.2025 - 03.2025
  • Curated visually appealing clothing displays and maintained store organization.
  • Delivered excellent customer service, assisting with product searches and recommendations.
  • Operated the cash register and processed transactions accurately.
  • Maintained a clean, welcoming environment as part of a team.

Sales Representative

Delta First Safety
06.2024 - 12.2024
  • Conducted inbound and outbound sales calls, promoting safety products and services, with a 20% increase in conversion rates.
  • Negotiated deals and provided tailored solutions, leading to a 25% growth in repeat business.
  • Maintained strong client relationships and provided personalized post-sale support.
  • Managed orders and achieved a 98% on-time delivery rate.

Volunteer

Community Centers
08.2024 - 09.2024
  • Taught CPR and First Aid to youth programs.
  • Developed and delivered educational content on life-saving techniques.
  • Currently planning to complete babysitting courses to become a certified instructor.

Sales Associate

Sport Chek
Burnaby, Canada
09.2023 - 03.2024
  • Delivered exceptional customer service, consistently exceeding monthly sales targets by 15%.
  • Curated and maintained visual displays, leading to a 10% increase in product visibility and customer engagement.
  • Provided expert product recommendations in footwear, apparel, and sports gear, boosting customer satisfaction and return visits.
  • Assisted with inventory management, restocking, and keeping the store clean and organized.

Education

High School Diploma -

Tamanawis Secondary School
Surrey, BC
06-2024

Skills

  • Customer service
  • Visual merchandising
  • Sales techniques
  • Client relationship management
  • Inventory management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Retail store operations
  • Time management
  • Sales analytics

Certification

  • First Aid & CPR/AED level A (BLENDED)

References

Samiha Younesi, samiha14jama@gmail.com

Volunteer Experience

Community Centers, 08/01/24, 09/30/24, Taught CPR and First Aid to youth programs., Developed and delivered educational content on life-saving techniques., Currently planning to complete babysitting courses to become a certified instructor.

Timeline

Sales Associate

Urban Behaviour
01.2025 - 03.2025

Volunteer

Community Centers
08.2024 - 09.2024

Sales Representative

Delta First Safety
06.2024 - 12.2024

Sales Associate

Sport Chek
09.2023 - 03.2024

High School Diploma -

Tamanawis Secondary School

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Said Jama