Said Obaide
Surrey,BC
Summary
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Overview
13
13
years of professional experience
Work History
Administrative Clerk
Truepoint
05.2023 - 02.2025
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Operations Officer
National Democratic Institute for International Affairs, NDI
10.2019 - 01.2022
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
Account Receivable Supervisor
Safi Airways
01.2017 - 06.2019
- Enhanced team productivity by providing regular training on accounting software and tools.
- Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
- Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
- Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
Admin Officer/ Controller
Kabul International Airport
01.2014 - 12.2016
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Human Resources Officer
Afghanistan Beverages Industries
03.2012 - 11.2013
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Education
Graduate Certificate - Project Management
Coursera / Coast Capital
01-2025
Graduate Certificate - Python Language
CODECADEMY
01-2024
Graduate Certificate - Software Development Engineering in Test (SDET)
CYDEO
01-2023
Graduate Certificate - Project Management Professional (PMP)
American University Of Afghanistan
12-2017
BBA - Human Resources Management
Maiwand University
01-2017
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Team collaboration
- Documentation and recordkeeping
- Office supply management
- Document management
- Time tracking
- Project management
Languages
English
Full Professional
Hindi
Limited Working
Persian
Native or Bilingual
Timeline
Administrative Clerk
Truepoint
05.2023 - 02.2025
Operations Officer
National Democratic Institute for International Affairs, NDI
10.2019 - 01.2022
Account Receivable Supervisor
Safi Airways
01.2017 - 06.2019
Admin Officer/ Controller
Kabul International Airport
01.2014 - 12.2016
Human Resources Officer
Afghanistan Beverages Industries
03.2012 - 11.2013
Graduate Certificate - Project Management
Coursera / Coast Capital
Graduate Certificate - Python Language
CODECADEMY
Graduate Certificate - Software Development Engineering in Test (SDET)
CYDEO
Graduate Certificate - Project Management Professional (PMP)
American University Of Afghanistan
BBA - Human Resources Management
Maiwand University
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