Said Mohamud
Calgary,Canada
Summary
Reliable and observant Security Guard with over 2 years of experience ensuring safety and order in high-traffic public environments including malls, retail stores, and parking facilities. Skilled in surveillance, incident reporting, access control, and customer interaction. Demonstrates excellent judgment under pressure, with a strong understanding of safety protocols and conflict de-escalation techniques.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Various Locations
Calgary, AB
04.2022 - Current
- Monitored entrances and exits to prevent unauthorized access to malls, superstores, and parking lots.
- Conducted hourly foot patrols across retail floors, parking lots, stairwells, and building perimeters.
- Assisted customers with inquiries and provided directions while maintaining a visible security presence.
- Responded to alarms, emergencies, and incidents with calm professionalism.
- Reported suspicious activities, safety hazards, and rule violations to management and law enforcement when necessary.
- Monitored CCTV systems to track activities and maintain situational awareness.
- Issued warnings or called authorities during disturbances, theft, or trespassing incidents.
- Prepared accurate incident reports and logged daily activity records for review.
Education
High School Diploma - Somalia
Skills
- Access Control & Surveillance Monitoring – Proficient in monitoring entry/exit points and using CCTV systems to maintain secure premises
- Conflict Resolution & De-escalation – Capable of handling tense situations calmly while resolving disputes professionally
- Customer Service & Public Interaction – Approachable and helpful in answering visitor questions, giving directions, and providing assistance when needed
- Incident Reporting & Communication – Diligent in documenting occurrences, reporting hazards, and communicating effectively with supervisors and emergency services
- Emergency Response – Trained to respond quickly and appropriately to fire alarms, medical emergencies, and suspicious activities
- Patrol Procedures – Experienced in conducting regular foot and vehicle patrols of facilities and surrounding areas
- Safety Awareness – Strong knowledge of public safety regulations and ability to identify potential threats or hazards proactively
- Team Coordination – Comfortable working independently or as part of a security team to maintain a secure and orderly environment
Websites
Accomplishments
Customer & Public Interaction
- Received commendation from building tenants for professionalism and helpfulness.
- Assisted in crowd control during events of people with zero security incidents.
Languages
English
Full Professional
Affiliations
* Worked as a Mobile Patrol Division
Shoppers Drug Mart Tactical guard
- Hudson Bay Asset protection
Lab Laws as Tactical guard
Worked CIBC & RBC Banks
Strong observation and attention to detail - Professional appearance and communication
- Ability to remain calm under pressure
- Control & Surveillance Oversight
Multiple Commercial & Retail Parking Lots
Certification
- Class 5 Driving License Alberta
- Alberta Basic Security Training (ABST)
- WHMIS –
- H2S Alive
Interests
I maintain a regular fitness and wellness routine, including cardio, strength training, and mindfulness practices This helps me stay alert, manage stress effectively, and present a professional and composed presence—especially when working in high-risk areas like banks and financial institutions
Timeline
Security Guard
Various Locations
04.2022 - Current