A dedicated and customer-focused professional with extensive commercial driving experience seeking a Transit Operator position with Edmonton Transit Service (ETS). Committed to delivering safe, reliable transportation services to diverse communities while upholding excellent customer service standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Coach Bus Driver
Diversified Ltd.
Edmonton & Fort McMurray, Canada
10.2018 - Current
Safely operate Coach buses transporting workers between oil sites such as Kearl Lake, Fort Hills, IPL, NWR, and camps, navigating through varying weather and road conditions.
Perform bus pre- and post-trip inspections, conduct logbooks on a daily basis, and maintain bus safety operations.
Provide exceptional customer service to passengers, ensuring safety and comfort of passengers throughout their journey
Mentored junior drivers by providing constructive feedback on their driving performance to promote continuous improvement and professional growth.
Fuel Truck Driver
4Refuel Canada
Edmonton, Canada
07.2017 - 09.2018
Operated fuel trucks, delivering fuel to heavy equipment in a safe and timely manner
Certified in Transporting Dangerous Goods (TDG), ensuring compliance with safety regulations
Conducted pre-trip inspections and safely transported fuel from Shell terminals
Site Service Driver
Diversified Ltd.
Suncor Site, Canada
03.2011 - 06.2017
Provided shuttle services for site workers, ensuring timely and safe transport between camps and work locations
Effectively communicated route changes and schedules to passengers, assisting with onboarding
Performed daily bus inspections to ensure operational safety
Haul Truck Driver
KMC Mining
Fort McMurray, Canada
10.2010 - 03.2011
Operated haul trucks to transport materials on mining sites
Conducted safety inspections and followed loading and unloading protocols, maintaining a strong focus on safety
Taxi Driver Supervisor
United Cabs
Fort McMurray, Canada
06.2009 - 10.2010
Supervised taxi drivers, ensuring compliance with airport regulations and providing excellent customer service
Assisted passengers with transportation needs, ensuring a positive travel experience
Education
Carpenter Apprentice -
British Columbia Institute of Technology (BCIT)
Vancouver, BC
01.2009
4-Year Science Undergraduate Studies -
University of Manitoba
01.2002
High School Diploma -
Sisler High School
Winnipeg, MB
01.1998
Skills
Valid Class 1 Alberta Driver’s License with a clean driving record, including over 10 years of professional driving experience
Professional Driving Improvement Course (PDIC) Certified
Extensive experience interacting and assisting with passengers, ensuring their safety and comfort, including individuals with diverse needs
Skilled in navigating various road conditions and managing large vehicles (up to 60 ft buses) in high-traffic environments
Alberta Defensive Driving (ADD) certified, with a focus on accident prevention and safe driving habits
Knowledgeable in the City of Edmonton’s geography and road systems Adhering to traffic law compliance
Level C First Aid and safety training (CSTS, OSSA, WHMIS, BSO, CSO)
Strong problem-solving and communication skills, with a focus on maintaining safety, comfort, and compliance with regulations
Commended for excellent customer service by management teams at Diversified Transportation and Suncor
References
Available upon request
Languages
English
Full Professional
Arabic
Professional Working
Amharic
Native or Bilingual
Tigrigna
Native or Bilingual
Certification
Alberta Defensive Driving with a focus on accident prevention and safe driving habits