Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
• Completed a 3-month internship at I-Focus Student Organization, earning Brigadier certification fo
Timeline
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SAI CHANDRA SHANIGARAM

North York,Canada

Summary

Motivated and versatile professional with expertise in Quality Assurance, Risk Analysis, Logistics Coordination, Operations Analysis, and Process Improvement, skilled in using SQL, Excel, and supply chain management software like 09, Blue Yonder, and Kinaxis to enhance operational efficiency and ensure compliance; currently preparing for the APICS CLTD certification, and known as a hardworking, socially purposeful quick learner with strong data analysis capabilities, experienced in marketing, sales, and familiar with CRM tools such as Salesforce and HubSpot, while also being an avid reader and systems thinker committed to contributing to organizational success.

Overview

7
7
years of professional experience

Work History

Quality Specialist

Amazon
08.2021 - 12.2022
  • Ensured prompt competitor updates and maintained adherence to SLAs through effective closed-loop communication
  • Actively contributed to initiatives aimed at enhancing and optimizing existing workflows

Risk Investigator I

Uber India Research and Development Pvt Ltd
12.2020 - 07.2021
  • Conducted investigations into suspicious activities and behaviors that posed risks to Uber and its global customer base
  • Liaised with stakeholders and financial institutions via email to make informed risk-related decisions
  • Effectively communicated complex risk-related information to stakeholders at various levels, fostering a culture of transparency and accountability.
  • Analyzed large data sets to identify patterns indicative of fraudulent activity or other areas of concern.

Transportation Specialist I

Amazon
09.2019 - 10.2020
  • Communicated effectively with external customers (Carriers, Vendors/Suppliers) and internal stakeholders (Retail, Finance, Software Support, Fulfillment Centers)
  • Extracted data from multiple databases using Excel, Access, SQL, and other data management systems for ad hoc reporting and analysis
  • Developed and monitored performance metrics to support business results

Chief of Staff (Marketing & Sales)

Urbandart
  • Conducted daily morning meetings to review the status of ongoing campaigns
  • Led discussions on lead generation strategies and approaches
  • Executed cold calling directly, utilizing a funnel system to drive conversions
  • Managed and tracked campaign progress using Salesforce and HubSpot CRM tools

Process Associate

Vision IT Solutions
03.2016 - 07.2019
  • Analyzed company processes to identify delays, obstructions, and inefficiencies
  • Recommended process upgrades to enhance production rates and reduce operational costs

Education

Ontario Graduate Certificate - Supply Chain Management ERP Systems

Loyalist College
Toronto, ON
08.2024

Bachelor of Technology - Electronics and Instrumentation Engineering

Keshav Memorial Institute of Technology
05.2015

Skills

  • Strategic Planning
  • Route Optimization
  • Managing schedules
  • Load Planning
  • Assisting customers
  • Incident Reporting
  • Transportation Planning
  • SQL and Excel
  • Tableau and Power BI
  • Statistics
  • Logistical Support
  • Meeting sales targets
  • Staff Training and Development
  • Staff Management
  • Legal Compliance
  • CRM Tools(Salesforce and Hubspot)

Extracurricular Activities

Completed a 3-month internship at I-Focus Student Organization, earning Brigadier certification for leadership. Volunteered in AIDS awareness campaigns and became a life member of the Indian Red Cross Society. Awarded a ‘Certificate of Commitment’ by the Central Vigilance Commission.

Languages

English
Native or Bilingual

• Completed a 3-month internship at I-Focus Student Organization, earning Brigadier certification fo

Leadership at I-Focus Mission

Timeline

Quality Specialist

Amazon
08.2021 - 12.2022

Risk Investigator I

Uber India Research and Development Pvt Ltd
12.2020 - 07.2021

Transportation Specialist I

Amazon
09.2019 - 10.2020

Process Associate

Vision IT Solutions
03.2016 - 07.2019

Chief of Staff (Marketing & Sales)

Urbandart

Ontario Graduate Certificate - Supply Chain Management ERP Systems

Loyalist College

Bachelor of Technology - Electronics and Instrumentation Engineering

Keshav Memorial Institute of Technology

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