Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Sai Ankitha Bhupathipalli

Toronto,ON

Summary

Enthusiastic, diligent professional eager to excel in Supply Chain, Logistics, Procurement, Inventory, and Project Management. Dedicated to enhancing people skills and corporate culture understanding.

Overview

3
3
years of professional experience

Work History

Checkout Clerk

Freshco
Toronto
08.2023 - 12.2023
  • Provided a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register, resolving customer issues, and addressing their concerns.

Customer Service Representative

Tim Hortons
Toronto
09.2022 - 08.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Collected customer feedback, made process changes to exceed customer satisfaction goals, and responded proactively to change.

Junior Engineer

ELTECH Services Pvt Ltd
Hyderabad
06.2021 - 06.2022
  • Controlled engineering activities to maintain work standards, adhere to timelines, and meet quality assurance targets
  • Studied corrections from senior engineers to learn and grow professionally
  • Gained experience in manpower management and team building
  • Helped design a new security system under the direction of experienced engineering professionals.

Entrepreneur

Ferme la Bouche
Hyderabad
07.2020 - 07.2021
  • Food Franchise certified by FSSAI Specializing in home-baked goods
  • Recruited & managed a team of people responsible for logistics, operations & delivery
  • Supervised & managed daily business operations, sales, and marketing and cultivate new client relationships through effective communication.

Education

Post Graduate Certificate in Supply Chain Management -

Georgian College
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05.2024

Post Graduate Certificate in Project Management -

Georgian College
05.2023

Bachelor of Technology in Electronics and Communication -

JNTU Hyderabad [MRIET]
06-2019

Skills

  • Microsoft Excel
  • Trello
  • Tableau (Business Intelligence Software)
  • Project Management
  • Team Building
  • Customer Service
  • Leadership
  • Management
  • Supply Chain
  • Procurement
  • Detail Oriented
  • Communication Skills

Projects

Applied Project: Winter HVAC Insight - Uncovering Industry Challenges, 01/2024, 

Georgian College, Toronto, Simply Smart Home

  • Researched and analyzed challenges in winter-season HVAC operations, uncovering key issues affecting supply chain, production, and customer service within the industry.
  • Successfully identified and documented key challenges faced by the HVAC industry during the winter season, including supply chain disruptions, production delays, and customer service issues.
  • Led and managed project activities, ensuring successful execution and delivery.
  • Our team facilitated meetings and discussions with the clients and our mentor to gather insights and feedback.

Capstone Project: Task Management Solution Integration, 04/2023

Georgian College, Toronto, Minute School

  • Developed and integrated a task management solution using JIRA software to streamline task assignment and bug reporting processes for an organization, eliminating reliance on email communication.
  • Implemented a task management solution using JIRA software, significantly improving efficiency and accuracy in task assignment and bug reporting processes.
  • Led sprint planning activities, coordinating efforts of team members to achieve project goals within specified timelines.
  • Identified challenges and proposed effective solutions to meet project objectives., Effectively communicated project updates and recommendations to the client.

Project – Home Automation using GSM, 06/2018

Electronics Corporation of India Limited (ECIL), Hyderabad, Internship

  • Developed a home automation system leveraging Embedded Systems technology and GSM communication to remotely control home appliances via mobile phone devices.
  • Successfully implemented GSM technology to enable remote control of home appliances, enhancing convenience and efficiency for end-users.
  • Worked closely with team members during the project's design, development, and implementation phases.
  • Presented project progress and outcomes to supervisors, receiving positive feedback on project management and technical execution, in order to meet the internship deadlines.

Timeline

Checkout Clerk

Freshco
08.2023 - 12.2023

Customer Service Representative

Tim Hortons
09.2022 - 08.2023

Junior Engineer

ELTECH Services Pvt Ltd
06.2021 - 06.2022

Entrepreneur

Ferme la Bouche
07.2020 - 07.2021

Post Graduate Certificate in Supply Chain Management -

Georgian College

Post Graduate Certificate in Project Management -

Georgian College

Bachelor of Technology in Electronics and Communication -

JNTU Hyderabad [MRIET]
Sai Ankitha Bhupathipalli