NIKHIL VELDI

Managed daily store operations, including staff scheduling, dispatching deliveries, and delegating tasks for smooth shift performance.
Handled customer orders efficiently (in-person, phone, and online) while maintaining accuracy and service speed.
Oversaw inventory management by receiving deliveries, tracking stock levels, and reducing waste.
Supervised and motivated team members, fostering a collaborative and productive work environment.
Processed cash, card, and digital payments, balancing tills and completing end-of-shift cash counts accurately.
Acted as shift runner, ensuring compliance with company standards in food safety, cleanliness, and customer satisfaction.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
• Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.