Quality Assurance Analyst/Engineer with over7 years of experience in the finance and healthcare sectors, adept at developing robust automation frameworks and utilizing tools like Android and JMeter. Skilled in mentoring and fostering a collaborative team environment to enhance software reliability and streamline QA processes. Committed to continuous improvement and innovation, ensuring high-quality software delivery and seamless project execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
QUALITY ASSURANCE ENGINEER
Skip The Dishes Restaurants Inc
10.2020 - Current
Enhance QA processes, improving software quality and user satisfaction
Develop test plans and scripts, ensuring robust testing across platforms
Lead testing initiatives, significantly reducing bug rates
Utilize MySQL and AWS for data validation and error management
Mentor co-op students, fostering a collaborative learning environment
Drive testing initiatives yielding substantial improvements in bug rates and customer satisfaction, directly contributing to enhanced software quality
Partner with cross-functional teams to identify and resolve software defects, ensuring seamless user experience across multiple devices and platforms
Meticulously document test cases, defects, and resolutions, building a comprehensive knowledge base for future reference and team learning
Spearhead QA initiatives, leveraging MySQL and AWS for data validation, resulting in substantial reduction of bug rates and enhanced software quality
Optimize QA processes and develop comprehensive test plans, driving substantial improvements in software quality and user satisfaction across multiple platforms
Worked on AWS to verify the deployed code in S3 storage bucket for identifying errors
Utilized code quality assurance SonarQube tool to collect and analyze the source code to meet the code quality standards of the organization
Evaluated the reports generated by the SonarQube and reporting to the development team when necessary, action is needed
Responsible for deploying the builds into Staging environments
Integrated the automation tests with Test Management Tool Zephyr
Automated the process of sending test reports to teams and managers team
Performed Sanity, Functional, Installation, Cross Platform, Integration, System Interface, End to End, Security, Regression, Post-release and User Acceptance testing
Used Jenkins, Maven, GITHUB, TestNG along with Selenium and experienced with frameworks like Page Object Model, Data Driven, Keyword and Hybrid
Hands on experience of defect reporting into bug tracking systems such as HP ALM/JIRA/TFS/Test Rails/QTest
SR. QA ENGINEER
Alberta Blue Cross
03.2020 - 09.2020
Led comprehensive test planning and execution, ensuring robust system functionality
Enhanced test coverage through meticulous requirement traceability and scenario documentation
Implemented automated testing with Selenium, streamlining QA processes and boosting efficiency
Facilitated cross-functional collaboration, improving UAT outcomes and stakeholder satisfaction
Mentored junior QA engineers, fostering a culture of continuous learning and knowledge sharing within the QA department
Optimized test planning and execution, elevating system reliability
Expanded test coverage through meticulous requirement analysis and scenario mapping
Pioneered automated testing with Selenium, revolutionizing QA processes and substantially improving efficiency across the department
Fostered cross-functional synergy, enhancing UAT outcomes and stakeholder satisfaction
Facilitated seamless communication between teams
Guided junior QA engineers, nurturing a culture of continuous learning
Implemented knowledge-sharing initiatives, bolstering team expertise
Drove significant improvements in test coverage and efficiency
Reduced testing time while maintaining high-quality standards
QA ANALYST
IBM (Central1 Credit Union)
08.2018 - 02.2020
Conducted comprehensive testing for digital banking platforms and mobile apps, enhancing reliability
Collaborated with cross-functional teams to develop functional test plans, improving test accuracy
Utilized Appium and Perfecto to ensure seamless integration across Android and iOS devices
Documented detailed test scenarios and scripts, facilitating efficient defect tracking in HP ALM
Performed extensive user acceptance testing, ensuring high-quality releases and user satisfaction
Streamlined defect tracking and resolution processes, significantly improving product quality and accelerating development cycles
Executed comprehensive testing across digital banking platforms, ensuring robust application performance and reliability
Developed SQL queries for financial modules, enhancing business process validation and improving overall software quality
Optimized digital banking platforms through rigorous testing, enhancing reliability and user satisfaction across Android and iOS devices
Partnered with cross-functional teams to refine test plans and streamline defect tracking, accelerating development cycles and improving product quality
Performed Sanity, Functional, Installation, Cross Platform, Integration, System Interface, End to End, Security, Regression, Post-release and User Acceptance testing
Performed User Acceptance Testing with end users
Identified and reported defects in HP ALM with the respective priority and severity
Analyzed, Reviewed and Tracked defects in HP ALM by generating customized reports
Retested new Application Builds after defect fixes
Developed SQL Queries using Rapid SQL to test business process of financial Modules in the application
Provided status reports on daily basis to the management
UAT/QA TESTER
IBM (Client: City of Victoria)
01.2017 - 07.2018
Developed comprehensive test scenarios, ensuring full requirement coverage and sign-off
Executed diverse tests, identifying defects and improving software reliability
Mapped and managed test data, enhancing test case accuracy and execution
Documented traceability matrix, aligning requirements with test cases for thorough validation
Conducted thorough UAT/QA testing for City of Victoria project, identifying critical issues and ensuring seamless system integration
Partnered with cross-functional teams to develop comprehensive test plans, fostering effective communication between IBM and client stakeholders
Meticulously documented test cases and results, providing valuable insights for system enhancements and future project planning
Implemented automated testing solutions, significantly reducing manual effort and enhancing the accuracy of QA processes for city services
Partnered with cross-functional teams to create robust test plans, fostering effective communication between IBM and client stakeholders
Identified critical issues during UAT/QA testing, ensuring seamless system integration and significantly improving software reliability
Delivery Driver at Skip the Dishes, Uber, Door Dash, Pizza Hut, Medicine DeliveryDelivery Driver at Skip the Dishes, Uber, Door Dash, Pizza Hut, Medicine Delivery
Independent Research and Writing (Mental Health) at Independent / Self DirectedIndependent Research and Writing (Mental Health) at Independent / Self Directed