Sahyam Sahyam
Saskatoon,SK
Overview
3
3
years of professional experience
1
1
Certification
Work History
Night Auditor
The James (Sheraton)
Saskatoon, Saskatchewan
09.2024 - Current
- Verified customer credit to establish payment method for accommodations.
- Posted incidental charges to ledgers, manually or by using computers.
- Inspected alarm systems daily for proper operation and troubleshot any problems encountered during inspection process.
Guest Service Representative
Saskatoon inn
Saskatoon, Saskatchewan
01.2024 - Current
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Answered incoming calls from guests seeking reservations or general information.
Debt Collector
Loti Debt Solutions
Toronto, Ontario
01.2022 - 10.2023
- Managed high-volume call lists to contact debtors and secure payments.
- Achieved monthly collection targets through effective negotiation techniques.
- Educated debtors on the consequences of non-payment and potential resolutions.
Education
Some College (No Degree) - Business Management
Seneca College of Applied Arts And Technology
North York, NoneSkills
- Registration processing
- Clerical duties
- Tracking expenses
- Balance reporting
- Balancing accounts
- Transaction auditing
Certification
- COPC (Customer Operation Performance Center)
- MSI (Management and Strategy Institute)
- Customer Service Fundamental by Coursera
- A+ (CompTIA)
- Project Management Professional (PMBOK7)
Languages
English
Professional
French
Elementary
Hindi
Professional
Accomplishments
- Above and Beyond
- Spirit and Mentor
References
References available upon request.
Timeline
Night Auditor
The James (Sheraton)
09.2024 - Current
Guest Service Representative
Saskatoon inn
01.2024 - Current
Debt Collector
Loti Debt Solutions
01.2022 - 10.2023
- COPC (Customer Operation Performance Center)
- MSI (Management and Strategy Institute)
- Customer Service Fundamental by Coursera
- A+ (CompTIA)
- Project Management Professional (PMBOK7)
Some College (No Degree) - Business Management
Seneca College of Applied Arts And Technology