Sahra Hussein
Toronto,Ontario
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Ability to handle multiple projects, collaborate, and meet required deadlines.
Overview
6
6
years of professional experience
Work History
Office Support
Somali Immigration Aid Office
Toronto , Ontario
07.2023 - 09.2023
- Greeted visitors, answered and directed incoming calls, and provided general office support.
- Managed record-keeping system and personnel files to optimize efficiency.
- Maintained supplies, equipment, and schedules to support different office needs.
- Trained new employees on office policies and procedures while offering continuous assistance when required.
Operational Service Representative
ASP Incorporated
Toronto , Ontario
10.2018 - 10.2020
- Guided, coordinated, and managed team activities to optimize performance and efficiency.
- Monitored and resolved performance issues between OSRs and passengers
- Facilitated seamless collaboration and coordination with various terminal service providers.
- Conducted training sessions for operational service team members.
Garnisher
Harvey’s Restaurant
Toronto , Ontario
09.2017 - 05.2018
- Welcomed and assisted a diverse clientele by addressing product-related queries.
- Achieved effective communication with customers through attentive listening, resulting in informed buying decisions.
- Delivered exceptional customer service in a fast-paced setting.
- Followed safe food preparation procedures.
Education
Advanced Diploma - Business Administration- Supply Chain and Operations Management
George Brown College
Skills
- Excellent Communication
- Goal Setting
- Reliability
- Problem-Solving
- Adaptability
- Organizational Skills
- Process Improvement
- Time Management
Timeline
Office Support
Somali Immigration Aid Office
07.2023 - 09.2023
Operational Service Representative
ASP Incorporated
10.2018 - 10.2020
Garnisher
Harvey’s Restaurant
09.2017 - 05.2018
Advanced Diploma - Business Administration- Supply Chain and Operations Management
George Brown College
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