Diversely experienced and customer-centric professional, offering a unique combination of technical skills, ambidextrous communication, and creativity. A “can-do” attitude with a strong ability to analyze, define, and execute on vantage points for both the client and the company, within budget, and on deadline.
Overview
14
14
years of professional experience
Work History
Realtor
HomeSmart One Realty
02.2019 - Current
Coordinated various aspects of real estate transactions such as inspection, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Market listings through MLS, dedicated websites, social media, and print materials.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Office Manager/Legal Assistant
Amax Leather Canada Ltd
03.2020 - 12.2021
Addressed office and human resource challenges, fostering a collaborative and positive work culture.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained staffing levels by posting job ads, conducting interviews, recruiting, vetting candidates, organizing orientation and training for new hires and refresher sessions for existing staff.
Managed office activities and operations to ensure efficiency and adherence to company policies.
Reviewed and negotiated commercial contracts and legal documents related to daily business operations.
Operations Coordinator
Compass Group Canada
02.2019 - 03.2020
Supported the Regional Director of Operations and District Managers while serving as the payroll coordinator for 34 units.
Coordinated with internal departments to ensure timely processing of documents and prepare financial reports for management and clients.
Maintained and monitored project plans, schedules, work hours, budgets, and expenditures.
Organized, attended, and participated in stakeholder meetings.
Processed invoices, expense reports, and payroll timesheets.
Provided operational support to unit managers, including updating fixed asset lists, onboarding new employees, setting up new accounts, and ordering office equipment.
Project Manager
Evo Technica
04.2017 - 10.2018
Provided technical project-based consulting for healthcare, education, culinary, and retail businesses, including internet connectivity, Wi-Fi monetization, and enhancing online presence through website development, communication tools, and social media strategies.
Migrated Microsoft SharePoint from third-party hosting to Office 365 and managed content updates.
Applied project management lifecycle practices to ensure projects were completed within budget and on time.
Designed, customized, and managed website content and updates.
Executive Secretary
Oakland Military Institute
03.2015 - 04.2017
Provided daily support to the Superintendent (Executive Director) and acted as the Liaison for the Board of Trustees.
Key responsibilities include taking meeting minutes, creating board meeting agendas, scheduling, implementing strategic initiatives, and keeping the Board and Committees updated on project progress.
Led communication via website, social media, and print.
Supervised students during lunch, occasionally filled in as a substitute teacher for short-term assignments, and oversaw student monitoring during California Assessment of Student Performance and Progress assessments.
Supported school-wide events by assisting administration and providing guidance to students.
Ensured compliance of policies and procedures issued by the Board of Education.
Supervised and managed a team of four junior administrative personnel.
Office Manager, Legal Assistant
RFTM Law
10.2011 - 02.2015
Managed the entire case lifecycle, from client intake and submitting case information to the appropriate attorney, to working closely with clients and attorneys throughout the case, and overseeing the smooth transfer of cases tried by other firms.
Drafted legal correspondence for all Latin American-related cases, including obtaining medical records.
Tracked case progress and ensure that expenses remain within budget for both the business and the client.
Oversaw office facilities, including managing service requests, support, maintaining supplies and refreshments.
Provided executive assistance to company partners by coordinating meetings, travel, conference calls, and managing email correspondence.
Education
Bachelor of Arts - International Affairs
Kennesaw State University
Skills
Experienced in teaching diverse audiences technical material
Proficient in CRM and database software
Key contributor in both nonprofit and private organizations