SAHIR KHAN
Ajax,Ontario
Summary
Dedicated professional with extensive experience in operations analysis, cross-functional collaboration, and process improvement. Proven track record of optimizing team productivity, driving strategic changes, and ensuring compliance with regulations across diverse industries including banking, insurance, and manufacturing. Strong leadership skills demonstrated through successful project management, team development, and cost-saving initiatives.
Overview
9
9
years of professional experience
Work History
Operations Analyst
Royal Bank Of Canada, RBC
05.2019 - Current
- Proactively managed work queues, optimizing team productivity and leading a team of 20 to process the highest number of files/cases.
- Drive flawless integration and optimization of automated systems for the bank, maintaining impeccable quality and efficiency with a 0% error rate.
- Analyzed complex data sets to identify trends, patterns, and areas for optimization within the organization's operations.
- Collaborated with cross-functional teams to identify areas for improvement and implement strategic changes.
- Handled mortgage transfers, new loans, and payouts meticulously, ensuring compliance with regulations and bank policies
- Improved overall team productivity by providing comprehensive training and development programs.
President
American Society Of Mechanical Engineers
06.2016 - 06.2019
- Spearheaded cross-functional collaboration, leading to a notable 50% membership surge.
- Orchestrated operations for a team of over 30 engineers, ensuring efficiency and productivity. Produced formal documentation for ASME Ontario and facilitated effective communication through regular meetings.
- Successfully recruited, trained, and onboarded over 20 new team members, accelerating staff assimilation by 20%.
- Streamlined office expenses by negotiating cost-effective contracts, implementing inventory control measures, and standardizing ordering procedures, resulting in a $10k reduction in expenditures.
IT Business Analyst
Aviva Insurance
05.2016 - 08.2017
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Led engagements in designing application architectures and optimizing business processes for system integration.
- Gathered and analyzed financial report requirements, establishing system requirements in coordination with management, providing valuable support to the executive team.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Process Improvement Intern
Unilever Canada
04.2015 - 09.2015
- Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
- Assisted in streamlining workflow for increased productivity and reduced waste.
- Collaborated with cross-functional teams to develop and implement process improvements.
- Conducted root cause analysis to identify areas of improvement, leading to more effective processes.
- Automated data entry for specialized products using SAP and assumed full responsibility in identifying the need for product entry automation and improvement
Education
Bachelor of Science - Mechanical Engineering (Mechatronics Option)
University of Ontario Institute of Technology
Oshawa, ON01.2018
Certified Associate in Project Management (CAPM) -
Skills
- Microsoft Office
- Communication Skills
- Project Management
- Report & Document Preparation
- Staff Development & Training
- Data Analysis
- Python Programming
- C/C programming
- Continuous Improvement
- Automation
- Process Control
- Python
- SQL
- Power BI Competency
- Ontario Class 'G' Driver's License
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Operations Analyst
Royal Bank Of Canada, RBC
05.2019 - Current
President
American Society Of Mechanical Engineers
06.2016 - 06.2019
IT Business Analyst
Aviva Insurance
05.2016 - 08.2017
Process Improvement Intern
Unilever Canada
04.2015 - 09.2015
Bachelor of Science - Mechanical Engineering (Mechatronics Option)
University of Ontario Institute of Technology
Certified Associate in Project Management (CAPM) -
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