SAHIL SHARMA
Surrey,BC
Summary
Service-focused Customer Service Representative dedicated to
maximizing satisfaction and retention with proactive attention to
individual customer needs. Smoothly handles questions and resolves
concerns with great problem-solving abilities and attention to detail.
Multitasks and manages time well to consistently meet performance
targets
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Security Officer
Hillcrest Security
Surrey
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Grocery Clerk
Real Canadian Superstore, Delta
11.2023 - 04.2024
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality
- Actively participated in ongoing training sessions to stay current on company policies, industry trends, and best practices
- Handled cash with high accuracy and took care to check bills for fraud.
Warehouse Worker
Nestle
02.2020 - 09.2021
- Organized and transported pallets to warehouse locations to maintain organized inventory areas Adhered to stacking guidelines to support merchandise integrity and personnel safety Collected and packaged items to successfully fulfill orders Used pallet jacks and forklifts to load and unload freight.
Skills
- Report Writing
- Report Generation
- Safety and Security
- Risk Analysis Training
- Foot and Vehicle Patrol
- Security Guard License
- Asset Securing
- Government Security Clearance
- Security Screening
- Customer Service
- Microsoft Excel
- Time Management
Timeline
Associate of Arts - Arts
Lasalle College
07.2024 - Current
Security Officer
Hillcrest Security
05.2024 - Current
Grocery Clerk
Real Canadian Superstore, Delta
11.2023 - 04.2024
No Degree - Business Adminstration
Punjab Iti
10.2021 - 09.2023
Warehouse Worker
Nestle
02.2020 - 09.2021
High School Diploma -
R.K.S Sen. Sec. Public School
03.2019 - 09.2020
Education
Associate of Arts - Arts
Lasalle College
Vancouver 07.2024 - Current
No Degree - Business Adminstration
Punjab Iti
Moga Punjab 10.2021 - 09.2023
High School Diploma -
R.K.S Sen. Sec. Public School
Moga Punjab 03.2019 - 09.2020
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursWork-life balanceCertification
- Licensed Security Officer.
- Forklift Operator
Languages
English
Upper intermediate (B2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
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