Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
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Certification
Work History
Returns Processor
People Store Staffing Solutions
12.2023 - 01.2024
Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
Reduced processing time by consistently meeting or exceeding daily targets, ensuring prompt customer refunds or exchanges.
Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Operated electric pallet jack, forklift and manlift.
Followed up with customers about resolved issues to maintain high standards of customer service.