Sahilkumar Ahir
Toronto,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
GARDAWORLD SECURITY
04.2024 - Current
- I manage entry points, monitor cameras, and patrol to prevent theft and incidents
- I assist customers, respond to disturbances, and work on loss prevention
- I ensure safety compliance, handle conflicts, and report incidents to management and law enforcement
- I stay updated with security protocols and collaborate with LCBO staff to maintain a safe environment.
Loss Prevention Officer
SECURIGUARD SECURITY SERVICE
09.2023 - 04.2024
- I control access to the store, keep an eye on security cameras, and conduct routine patrols to prevent theft and ensure safety
- I help customers, address any disturbances, and handle emergency situations
- My duties include loss prevention, ensuring safety protocols are followed, and managing conflicts calmly
- I document incidents and coordinate with law enforcement as needed
- I stay current with security procedures and collaborate closely with LCBO staff to ensure a secure and welcoming environment for everyone.
Security Officer
UCCO SECURITY SERVICE
06.2022 - 08.2023
- I ensure residents' safety by managing access points and monitoring surveillance systems
- I perform regular patrols, assist residents, and respond swiftly to emergencies or disturbances
- My duties involve enforcing safety protocols, documenting incidents, and collaborating with healthcare staff and law enforcement
- I also handle conflicts sensitively and work closely with the facility team to create a secure, supportive environment for all residents
- In addition to my primary duties, I enforce strict adherence to safety protocols to mitigate risks and safeguard vulnerable individuals
- Documenting incidents meticulously and communicating effectively with healthcare professionals and authorities are crucial aspects of my role
- I approach conflict resolution with empathy and understanding, fostering a peaceful atmosphere conducive to the comfort and security of residents.
Machine Operator
STEGG LTD
04.2022 - 08.2023
- I handle the operation of machinery crucial to our manufacturing processes
- I ensure machines are set up correctly before production begins, monitor their performance closely, and promptly address any issues to keep production running smoothly and maintain product quality
- Inspecting finished products for quality assurance and keeping detailed records of production and maintenance activities are also part of my responsibilities
- I work closely with my team and supervisors to suggest improvements and participate in training to enhance my skills in machine operation and safety practices
- Additionally, I actively contribute to workplace safety initiatives, promoting a culture of adherence to safety protocols and best practices
- My dedication to optimizing production efficiency and product quality underscores my commitment to excellence in manufacturing operations.
Loss Prevention Officer
Argus Security
12.2021 - 04.2022
- My primary responsibility is to safeguard customers, staff, and assets
- I oversee access points, conduct regular patrols, and provide assistance to customers while ensuring adherence to safety protocols
- I promptly respond to incidents, maintain detailed incident reports, and collaborate closely with store management and authorities when necessary
- In the event of incidents, I promptly document and maintain detailed incident reports, ensuring all necessary information is prepared for handover to Toronto Police as required
- My proactive approach and attention to detail contribute to the overall security and smooth operation of both Shoppers Drug Mart and LCBO locations.
Professional Mover
TWO MEN AND A TRUCK
04.2021 - 04.2022
- I help clients move their belongings safely and efficiently
- I load and unload items carefully, use proper techniques to handle furniture, and ensure everything arrives at its destination without damage
- I focus on customer satisfaction by communicating well and meeting their moving needs
- I also assist with packing, keep our workspace tidy, and follow safety guidelines to make sure every move goes smoothly
- Additionally, I collaborate closely with clients to personalize their moving experience, offering tailored solutions that meet their specific needs and preferences
- My commitment to meticulous planning and execution ensures that every move is efficient, stress-free, and exceeds customer expectations.
Customer Service Representative
DOLLARAMA
10.2020 - 03.2021
- I play a vital role in ensuring a positive shopping experience for customers
- My responsibilities include stocking shelves, organizing merchandise displays, and assisting customers in finding products
- I maintain cleanliness and orderliness throughout the store to enhance customer satisfaction and uphold Dollarama's standards
- I am also trained to operate the cash register efficiently and handle transactions accurately
- By providing friendly service and ensuring the store runs smoothly, I contribute to creating a welcoming environment for shoppers at Dollarama.
Education
DIPLOMA IN COMPUTER SYSTEM TECHNICIAN -
Loyalist College
Toronto, Canada04.2022
COURSE ON COMPUTER CONCEPT (CCC) -
C-DECK
Bardoli, Gujarat04.2020
SOFTWARE ENGINEERING -
SSASIT
Surat, Gujarat08.2018
GUJARAT HIGHER SECONDARY EDUCATION BORD -
Gujarat
Gujarat, India04.2016
Skills
- Networking
- VM ware
- Troubleshooting
- Wire-shark
- Management Skill
- Computer Network Operations
- Well Organized
- Technical Support Internet Protocol
- Quick Learner
Certification
- Class G driving license (With three-year experience)
- MART (Management of Aggressive Behavior)
- Note Taking and Report Writing
- Security Guard license
- Crowd Control Security
- Mental Health Awareness
- First-Aid and CPR (Level C)
- Campus Security
- Security Fundamental
- Loss Prevention Retails
- Introduction to Health Care
- Mobile Alarm Response
- Use of Force
- Slip, Trips, and Falls
- High-Rise Tower Security
Languages
English
Hindi
Gujarati
Punjabi
Timeline
Loss Prevention Officer
GARDAWORLD SECURITY
04.2024 - Current
Loss Prevention Officer
SECURIGUARD SECURITY SERVICE
09.2023 - 04.2024
Security Officer
UCCO SECURITY SERVICE
06.2022 - 08.2023
Machine Operator
STEGG LTD
04.2022 - 08.2023
Loss Prevention Officer
Argus Security
12.2021 - 04.2022
Professional Mover
TWO MEN AND A TRUCK
04.2021 - 04.2022
Customer Service Representative
DOLLARAMA
10.2020 - 03.2021
DIPLOMA IN COMPUTER SYSTEM TECHNICIAN -
Loyalist College
COURSE ON COMPUTER CONCEPT (CCC) -
C-DECK
SOFTWARE ENGINEERING -
SSASIT
GUJARAT HIGHER SECONDARY EDUCATION BORD -
Gujarat
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