In a nutshell, I am a customer service representative with exceptional oral and written communication, active listening, and analytical problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sr Executive
ArribaLabs
12.2020 - 11.2021
Handling a portfolio of 5 - 6 e-commerce brands for planning, strategising, and executing their advertisements across social media platforms like Google and Facebook
Hunting and farming for accounts (the goal was to develop relationships with probable clients through meetings and other client engagement activities, maintain healthy deal pipelines, and extend the brand through interactions.)
Manager
Randstad India
04.2020 - 08.2020
Dealing with an arrangement of n number of accounts for the Western & South Western region in India.
Acting as a bridge between the recruitment team of 20 individuals and the client as an account manager.
Strategically pitching for other Randstad India brands which incorporates IT/Non-IT Contract staffing, General staffing and RPO , to create opportunities for cross selling and upselling
Sales Manager
Iimjobs.com | Naukri.com
02.2019 - 03.2020
Managed a portfolio of 150 + industry agnostic prospects to acquire (hunt) through new contracts while farming existing clients(customer success/account management) that include but are not limited to HR professionals like Head HRs, CHROs, Head of Talent Acquisition etc
Key focus areas are to build relationships through meetings & other client engagement activities, maintain healthy pipelines of deals (sales) and extend the brand through interactions.
Packaging Associate | General Labour | Part Time
Medican Staffing
09.2022 - 12.2023
Labelled, recorded and inspected packaging to prepare for shipment or storage.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfilment.
Education
SMC - Strategic marketing communications
Conestoga College
Kitchener, ON
12.2023
MBA - Marketing & Analytics
ICFAI BUSINESS SCHOOL
Pune, India
02.2019
Bachelor in Commerce , Marketing Hons -
Ness Wadia College of Commerce
Pune, India
08.2016
Skills
Proficient in MS Office and G-suite
Sound understanding of SPSS & R
Proficient in Google Ads, Facebook Ads manager, Google Analytics