Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
WORKING AS A TEAM LEADER
TIM HOTONS
09.2021 - Current
Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
Making deliveries
Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
Maintain food safety and cleanliness standards
Open and/or close the restaurant leading the shift as a key holder
PROCESS ASSISSTANT
AMAZON FULLFILLMENT CENTRE
04.2019 - 07.2021
Helps the associates to do their job better.
Helps the other by solving their problems during work.
Trained new associates.
Manage 60+ AAs and assign duties to them.
Focus on the maximize productivity throughout the shift.
Hand out the clean shift.
Cashier
PETRO CANADA
01.2017 - 01.2019
Manage transactions with customers using cash registers.
Scan goods and ensure pricing is accurate.
Collect payments whether in cash or credit.
Issue receipts, refunds, changes or tickets.
Cross-sell products and introduce new ones.
Resolve customer complaints, guide them, and provide relevant information.
Greet customers when entering or leaving the store.
Maintain clean and tidy checkout areas.
Track transactions on balance sheets and report any discrepancies.
Bag, box or gift-wrap packages.
Handle merchandise returns and exchanges.
Education
Bachelor of Science - Non-medical
S.D College
Barnala, Punjab
05.2015
Big Data Science And Informatics - Information Technology
Lambton College
121 Brunel Rd, Mississauga, ON L4Z 3E9
08.2018
Skills
Adapts easily to new conditions
Works well under pressure
Excellent written and oral skills in English, Punjabi, and Hindi
Strong organizational skills and ensures that deadlines are met
Even temperament -Controlling emotions and not retaliating to negative behavior
Ethics -Has personal and professional ethics and fosters a diverse and respectful workplace
Computer Savvy - Is skilled at operating a computer
Results Oriented - Achieves goals in a timely manner while providing excellent client service
Risk Management & Assessment - Taking action to evaluate and minimize risks to the company
Priority setter – Always gives priority to most important works
Analytical Thinking-Applies logic to solve problems and get the job done
Decision Making- Can make decisions and take responsibility for them
Problem Solving - Solves problems while ensuring rules and directives are followed
Timeline
WORKING AS A TEAM LEADER
TIM HOTONS
09.2021 - Current
PROCESS ASSISSTANT
AMAZON FULLFILLMENT CENTRE
04.2019 - 07.2021
Cashier
PETRO CANADA
01.2017 - 01.2019
Bachelor of Science - Non-medical
S.D College
Big Data Science And Informatics - Information Technology