Sahil Singh
Brantford
Summary
Dynamic professional with a proven track record at Fare Destination, excelling in strong communication and exceptional customer service. My primary objective is to support the functioning of business operations by managing customers and their needs, coordinating operations, and ensuring exceptional customer service followed by remarkable profits for the organization. Skilled in operations management and complex problem-solving, consistently exceeding customer satisfaction standards by anticipating client needs. Demonstrated ability to improve efficiency and quality, leveraging both hard and soft skills to achieve outstanding results.
Overview
2
2
years of professional experience
Work History
Crew Member
Apna Meats and Grills ( Brantford, ON)
01.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Travel Consultant
Fare Destination
07.2022 - 12.2023
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
Education
Information Technology Business Analysis - Data Analysis
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON04.2025
Bachelor of Computer Science - Computer Applications Development
Vivekanda Institutes of Professional Studies
New Delhi, India12.2020
Skills
- Strong Communication Skills
- Exceptional customer service
- Strong Sales Skills
- Proficient Spoken English
- Quality control understanding
- Adherence to Guidelines
- Time Management
- Complex Problem-Solving
- Operations Management
Timeline
Crew Member
Apna Meats and Grills ( Brantford, ON)
01.2024 - 05.2024
Travel Consultant
Fare Destination
07.2022 - 12.2023
Information Technology Business Analysis - Data Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Computer Science - Computer Applications Development
Vivekanda Institutes of Professional Studies
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