SAHIL SEHRAWAT
Mississauga,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
01.2023 - 07.2023
- Job responsibilities were greet and serve customers, prepare their food, maintain food safety and sanitation standards, and handle and process light paperwork.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Server
Denny's
01.2023 - 03.2023
- Prepare restaurant tables with special attention to sanitation and order.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Representative of Operations
CONCENTRIX
04.2022 - 08.2022
- Resolving customer complaints and enquiries brought to attention.
- Explaining Amazon policies to the customers.
- Providing written confirmation to the customer, regarding the concern discussed and resolved, through email.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Trainee
Taj Palace Hotel
12.2019 - 03.2020
- Successfully completed 13 weeks of Industrial Training in, , F&B Services and F&B Production.
- Managing the check-in, check-out for the guest profile and handling the reservations.
- Provided services as a Steward at the hotel banquet and restaurant, at the Auto Expo 2020 and at the Indian Parliament in January 2020.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Education
Bachelor of Science - Hospitality and Hotel Administration
Institute of Hotel Management
New Delhi, India07.2021
Senior Secondary - Commerce w/o Maths
Luv Kush International School
Delhi, India06.2018
Skills
- Front of House Management
- Product Stocking and Rotation
- Teamwork and Collaboration
- Interpersonal Communications
- Effective Multitasking
- Hospitality and Accommodation
Timeline
Sandwich Artist
Subway
01.2023 - 07.2023
Server
Denny's
01.2023 - 03.2023
Representative of Operations
CONCENTRIX
04.2022 - 08.2022
Trainee
Taj Palace Hotel
12.2019 - 03.2020
Bachelor of Science - Hospitality and Hotel Administration
Institute of Hotel Management
Senior Secondary - Commerce w/o Maths
Luv Kush International School
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