SAHIL SAROA
Toronto
Summary
Hardworking Sales Associate with 3 years of experience in retail industry committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate & Marketing Coordinator
Hudson Bay Queen Street
10.2023 - 05.2025
- Oversaw boutique budget managed sales, and ensured accurate payment processing.
- Promoted products through Instagram and in-store strategies to enhance customer engagement sell HBC credit cards.
- Maintained inventory levels, placed stock orders, and ensured availability.
- Built strong, personalized client relationships by understanding individual needs, delivering exceptional service, and keeping regular communication, resulting in increased customer loyalty and repeat business.
- Led boutique operations and developed strategies to enhance customer experience.
- Proficient in database software and Microsoft Office (Word, Excel, PowerPoint).
- Handled daily administrative tasks, such as scheduling staff shifts, preparing sales reports, and maintaining accurate records of inventory and transactions.
- Coordinated internal communications, managed customer correspondence, and organized promotional materials to support marketing and operational goals.
Quality assurance chemist
Tidal laboratories inc
09.2019 - 11.2022
- Develop and execute validation protocols for new processes and products.
- In-depth knowledge of Good Manufacturing Practices.
- Monitor and inspect production processes, materials, and products to ensure compliance with standards.
- Development and implement quality assurance protocols and standard for the manufacturing products.
- Maintain laboratory equipment and instrumentation.
- Develop and execute validation protocols for new processes and products.
- Participate in continuous improvement efforts to improve quality as well as collaborate with manufacturing teams to identify process improvements.
Education
Healthcare Management PG course - undefined
Northern College Pures
Toronto, ON12.2024
Bachelor Of Pharmacy - undefined
Punjab Technical University
India07.2018
Skills
- Inventory management
- Sales strategy
- Inventory control
- POS system operation
- Product sales
- Professional demeanor
- Problem-solving
- Verbal/written communication
Websites
Languages
Hindi, Native or Bilingual
English, Full Professional
English
Full Professional
Timeline
Sales Associate & Marketing Coordinator
Hudson Bay Queen Street
10.2023 - 05.2025
Quality assurance chemist
Tidal laboratories inc
09.2019 - 11.2022
Healthcare Management PG course - undefined
Northern College Pures
Bachelor Of Pharmacy - undefined
Punjab Technical University
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