Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
HK Travel Centres - OnRoute
01.2024 - 09.2024
Worked front counter, backline and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Manager, Projects
Self Employed Services
03.2019 - 02.2023
Developed strong relationships with stakeholders to ensure alignment of goals and expectations.
Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
Optimized resource allocation for various projects, resulting in reduced costs and increased efficiency.
Education
Business
St Lawrence College
Kingston, ON
04-2025
Business And Finance
Star NIT Institute
Punjab
03-2023
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Goal setting
Inventory management
Stakeholder engagement
Certification
AODA
Ontario G Driver's License
WHMIS
Languages
English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member
HK Travel Centres - OnRoute
01.2024 - 09.2024
Manager, Projects
Self Employed Services
03.2019 - 02.2023
AODA
Ontario G Driver's License
WHMIS
Business
St Lawrence College
Business And Finance
Star NIT Institute
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SHIVANI PANCHALSHIVANI PANCHAL
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