Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sahil Ranyal

Kitchener

Summary

Encouraging team leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Senior Sales Consultant

Forbes Motors
07.2024 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized CRM software to maintain accurate records of client interactions, preferences, and follow-up activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
  • Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
  • Developed successful sales strategies to maximize customer satisfaction and profit.

Sales Associate

Forbes Motors
10.2021 - Current
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Utilized client-focused approach when suggesting potential vehicles that met their unique needs.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Maintained open lines of communication with colleagues across departments to ensure seamless experience for clients throughout entire sales process.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Applied effective time management techniques to meet tight deadlines.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Store Manager

Conestoga furniture Gallery
06.2017 - 09.2021
  • Effectively executed floor leadership, greeted customers in friendly, professional and timely manner.
  • Hired, trained, supervised and managed sales team of 5; communicated job expectations and provided support, motivation and direction where needed.
  • Tracked all deliveries to make sure that products were delivered on timely manner.
  • Enhanced and automated business processes that included ordering inventory, invoice processing and expense reporting using MS Excel, resulting in more accurate identification of sales trends.
  • Resolved conflicts, issues, and concerns for customers and consistently worked towards customer satisfaction.
  • Worked closely with vendors to obtain desired products for floor, flyers and customers.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Sales Associate

Canadian Design Furniture
05.2016 - 05.2017
  • Answered customer calls regarding orders and deliveries.
  • Handled processing of orders including custom made furniture, updated customers in case of any unforeseen delays and problems.
  • Consistently met and exceeded all monthly and yearly sales performance goals.

Education

Post-Degree Certificate - Project Management

Conestoga College Institute of Technology And Advanced Learning
12.2014

Bachelors - Mechanical Engineering

Punjab Technical University
12.2013

Skills

  • Strong negotiation skills
  • Goal-oriented mindset
  • Sales process optimization
  • Product Knowledge Expertise
  • Prospecting clients
  • Sales closing
  • Strong Communication and Interpersonal Skills
  • Team Leadership
  • Customer Relationship Management
  • Time Management
  • Performance Evaluations

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Senior Sales Consultant

Forbes Motors
07.2024 - Current

Sales Associate

Forbes Motors
10.2021 - Current

Store Manager

Conestoga furniture Gallery
06.2017 - 09.2021

Sales Associate

Canadian Design Furniture
05.2016 - 05.2017

Bachelors - Mechanical Engineering

Punjab Technical University

Post-Degree Certificate - Project Management

Conestoga College Institute of Technology And Advanced Learning

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Sahil Ranyal