SAHIL PATHAK
Brampton,Canada
Summary
Accomplished Technical Sales Engineer with a proven track record at PlasTech Inc, excelling in customer relationship management and sales process optimization. Leveraged strong communication skills and technical expertise in NX 10.0 to exceed sales targets and streamline proposal writing, demonstrating significant achievements in territory management and engineering solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Sales Engineer
PlasTech Inc
Woodbridge, Ontario
09.2023 - Current
- Cultivated and managed relationships with both new and existing customers, ensuring high levels of satisfaction and repeat business.
- Delivered accurate and timely responses to customer inquiries regarding product specifications, inventory, order status, freight, and transportation logistics.
- Applied in-depth knowledge of engineered machine parts, including plastics, to provide tailored solutions and advice to customers.
- Prepared and presented detailed quotations and proposals, addressing specific customer needs, while ensuring competitive pricing and cost-effective solutions.
- Collaborated with the internal manufacturing team to ensure that customer requirements for custom-built products were met in a timely manner.
- Assisted customers in interpreting technical drawings and specifications, guiding them through the ordering and production process.
- Resolved customer issues and concerns, coordinating with cross-functional teams to ensure prompt resolution, and customer satisfaction.
- Represented the company at industry trade shows, fostering new business opportunities, and strengthening existing customer relationships.
- Worked closely with the sales team to meet or exceed sales targets, demonstrating a strong understanding of the sales cycle, and closing strategies.
- Communicated effectively in English with customers, vendors, and internal teams to ensure clarity and professionalism in all interactions.
- Worked full-time in-office to provide consistent support and collaboration with both customers and internal teams.
Sales Associate
Master Net Ltd
Mississauga, ON
11.2022 - 09.2023
- Placed special orders or called other stores to find desired items.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Developed trusting relationships with customers by making personal connections.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Tracked sales performance metrics to identify trends in market place.
- Adhered to company initiatives and achieved established goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Received and displayed product shipments on store retail shelves upon delivery.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Deputy Manager (R&D Design)
International Tractors Limited
Hoshiarpur, India
07.2016 - 12.2021
- Design and Drafting Transmission parts i.e
- Gear train, Clutch and brake mechanism, Front and rear Axle, Gear shifting mechanism, in 3D NX-10
- Design Gear shifting and clutch shifting mechanism
- Root and flank safety calculation of Gears and Shafts, Bearing life calculation in Kiss soft software
- Ensuring all drawings produced are correct in standard, right reference and as per layout and in compliance with the client's standards and engineering practices described in the project Co-ordinations procedure
- Perform root cause analysis of all parts at design stage through DFMEA
- Preparing engineering documents like technical documentation, operation and maintenance manuals, and Coordinating with various departments like procurement, quality, and production, logistic, planning, and testing to meet the timeliness for project
- Testing the product on every parameters and mechanical dimensions to ensure adherence to product applications and Deconstruction of products designed to standardize process flow and generate Bill of Materials
- Detail Engineering with respect to optimizing the plant arrangement, So as to reduce Cost, Increase accessibility, Ease of maintenance in future
- Creating detailed datasheets & database of equipment vendors as per their profile, quality, and service
- Studying the database and selecting the most suitable vendors
- Integrating, interfacing and providing solutions to the problems encountered in design considerations
- Maintaining regular coordination with other disciplines including testing department and vendor during all stages of the design and secured concurrence of all involved engineering personnel
- Check all the drawings and documents issued from the Department
- Releasing the drawings for mass production
- Proficiently managing Value engineering & FSC Projects and Capturing customer voice through field visits
Education
Post-Graduate Diploma - Project Management
St. Lawrence College
Kingston, ON12.2022
Bachelor of Science - Mechanical Engineering
Punjab Technical University
Gurdaspur, India07.2016
Skills
- Strong communication skills
- Sales process optimization
- Territory management
- Proposal writing
- Application engineering
- Cost estimations
- Organization skills
- Sales proposals
- Technical documentation
- Sales process engineering
- GD&T
- Pneumatics
- NX 100
- AutoCAd
- Mastercam
- DFMEA
- FMEA
- Control Plan
- RCA (Root Cause Analysis)
- Value Stream Mapping
- Microsoft Office Suite
- IndustriOS
- Hand and power tools
- Safety procedures and regulations
Projects
Design of Front In-House Axle for Garden Tractor, NX Parts Design and Assembly. Focused on precise design for part fitment, stress calculations, and cost analysis. Design of Casting Die for Differential Housing, NX Parts Design and Assembly. Emphasized part precision, cost analysis, and structural analysis for housing design. 12+12 Speed Tractor Configuration, SolidWorks & NX Parts Design and Assembly. Focused on the integration of parts, assembly, and cost analysis.
Certification
- GD&T
Timeline
Technical Sales Engineer
PlasTech Inc
09.2023 - Current
Sales Associate
Master Net Ltd
11.2022 - 09.2023
Deputy Manager (R&D Design)
International Tractors Limited
07.2016 - 12.2021
Post-Graduate Diploma - Project Management
St. Lawrence College
Bachelor of Science - Mechanical Engineering
Punjab Technical University
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