Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sahil Patel

Moose Jaw,SK

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

E-Commerce Personal Shopper

Super store
Moose Jaw, SK
06.2023 - Current
  • Processed online orders quickly and accurately.
  • Responded promptly to customer complaints or issues related to e-commerce transactions.
  • Suggested additional items such as jewelry, scarves, belts or other accessories to complete a look.
  • Attended weekly team meetings to discuss new products, strategies, and customer feedback.
  • Created personalized shopping experiences for customers based on their individual tastes and budgets.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Supervisor of Operations

A&W
Moose Jaw, SK
08.2022 - Current
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Maintained accurate inventory of all food items, supplies and equipment.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Supervised prepared food sales for leading A&W organization with constant drive to keep in-demand products on hand for customers.

Customer Service Executive

Perfect Staples Industries
Ahemdabad, Gujarat
09.2020 - 10.2022
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Provided technical support when necessary to resolve complex problems.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Education

Business Management - Business

Saskatchewan Polytechnic
Moose Jaw, SK
12-2022

Bachelor of Science - Mathematics

Gujarat University
Gujarat, India
09-2020

GED -

Ved International School
Gujarat, India
05-2017

Skills

  • Client Relationship Building
  • Sales Strategy Development
  • Negotiation Tactics
  • Relationship Building
  • Attention to Detail
  • Sales Proficiency
  • Decision-Making

Languages

English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual

References

References available upon request.

Timeline

E-Commerce Personal Shopper

Super store
06.2023 - Current

Supervisor of Operations

A&W
08.2022 - Current

Customer Service Executive

Perfect Staples Industries
09.2020 - 10.2022

Business Management - Business

Saskatchewan Polytechnic

Bachelor of Science - Mathematics

Gujarat University

GED -

Ved International School

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Sahil Patel